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176 Zendesk Messaging Case Studies

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  • Baleària + Zendesk Serving passengers safely with seamless messaging

    Alessandro ZollinoDirector of Customer Experience

  • Unleashed expands omnichannel support, brand by brand

    Jonas GrootenCustomer Care Lead

  • Lightspeed - Customer Case Study

    Dan RossSupport Operations Manager

  • Rhythm Energy empowers growth and agents with agile CX

    Jennifer SchmittSenior Director of Customer Care and Operations

  • Photobucket delivers 24/7 member support with messaging

    Trishia MercadoSenior Manager, Member Engagement

  • REA Group uses customer insights to drive service and product innovation

    Tim SulzbergerService Design and Innovation Manager

  • The Boston Globe + Zendesk Lowering cost and keeping more customers with A.I.-fueled chat

    Eric WitmanLead CX Systems Specialist

  • Unity saves $1.3 million with Zendesk automations + self-service

    David SchroederSenior Manager of Services Support
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