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241 Zendesk Messaging Case Studies

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  • Lightspeed - Customer Case Study

    Dan RossSupport Operations Manager

  • Medline sees Zendesk as mission critical for global business

    Billy AbramsExecutive Vice President, Distribution

  • CX innovation for a legacy Silicon Valley retail brand and manufacturer

  • Fútbol Emotion Messaging is a winning strategy for growth

    Daniel HsueCommerce Manager

  • Dorm Room Movers grows its business with cutting-edge messaging

    Steve LacossSupervisor of Production

  • Rhythm Energy empowers growth and agents with agile CX

    Jennifer SchmittSenior Director of Customer Care and Operations

  • Photobucket delivers 24/7 member support with messaging

    Trishia MercadoSenior Manager, Member Engagement

  • REA Group uses customer insights to drive service and product innovation

    Tim SulzbergerService Design and Innovation Manager

  • The Boston Globe + Zendesk Lowering cost and keeping more customers with A.I.-fueled chat

    Eric WitmanLead CX Systems Specialist

  • Unity saves $1.3 million with Zendesk automations + self-service

    David SchroederSenior Manager of Services Support

  • Dunlop Sports elevates its game with omnichannel CX

    Michael MullenVice President of Operations

  • LATAM Airlines achieves 90% employee satisfaction with Zendesk

    Monica ObandoSenior HR Manager

  • CPM and Zendesk deliver AI-driven CX excellence for New Balance

    Lorenzo PucaGlobal Client Delivery Manager

  • Match Group taps innovation through conversational messaging

    Alice CurryVP of Member Services

  • Motel sees self-service climb by 3X and faster ticket handling with Zendesk AI

    Lucy HusseyCustomer Service Manager
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