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241 Zendesk Messaging Case Studies

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  • Retail Solutions handles 30K tickets each month, earning a 99% satisfaction rating

    Ryan McCarthy Senior Director of Global Customer Operations

  • Lightspeed - Customer Case Study

    Dan Ross Support Operations Manager

  • Fossil consolidated tools to support 14 brands with Zendesk

    Bernie Gessner Vice President of Global Customer Care & Retail Operations

  • Grubhub + Zendesk Built-in resilience results in more opportunity

    Schuyler Weinberg Administrator

  • Baleària + Zendesk Serving passengers safely with seamless messaging

    Alessandro Zollino Director of Customer Experience

  • Glofox + Zendesk How a data-driven approach to support paid off

    Philip Lynch Customer Service Manager

  • Bitkub + Zendesk Democratizing cryptocurrency exchange through simple, secure access

    Atthakrit Chimplapibul Co-founder and Chief Executive Officer

  • Carousell + Zendesk Expanding with multilingual self-service

    Chloe Ng Internal Products Specialist

  • KOJ Group + Zendesk Speedy implementation, near immediate savings

    Phillip Smith Group Head of Digital

  • Freshly + Zendesk Launching B2B meal deliveries, at scale

    Ben Segal Associate Director of CX

  • Play Games24x7 implements proactive customer service for its skill gaming apps

    Nishant Kalgutkar Associate Director – Customer Excellence

  • Catapult + Zendesk High-performance CS as a competitive advantage

    Thomas Powers Vice President of Product Support

  • Syfe + Zendesk Building trust and loyalty through customer support

    Jack Prickett Head of Operations

  • MessageMedia enjoys quick ROI by switching to Zendesk Suite

    Mitchell Schierhuber Senior Manager Global Support Operations

  • Siemens + Zendesk Partnership grounded in a shared vision

    Steven Franklin Global Head of Customer Service
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