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242 Zendesk Messaging Case Studies

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  • Hoag Health reduces resolution time by 86% with Zendesk

    Michael Krug Vice President of Human Resources

  • Motel sees self-service climb by 3X and faster ticket handling with Zendesk AI

    Lucy Hussey Customer Service Manager

  • With Zendesk, Bing Lee continues its tradition of putting customers first

    Nigel Price Head of E-commerce

  • Gympass takes a healthy approach to scaling customer service

    Rafael Sobral Director of Operations

  • Building beautiful customer journeys, for millions of people

    Raphael Fontes Vice President of Customer Operations

  • Fast growth, fast resolution times how Showpo is scaling support with Zendesk

    Paul Waddy Head of Operations

  • Stanley Black and Decker + Zendesk Unified Support

    Jaime Ramirez President

  • How ShipStation helps companies grow with efficient, easy customer experiences

    Delano Mireles Director of Worldwide Support

  • Vimeo’s self-sustaining support team redefines what’s possible with a CRM platform

    Cameron Dunn Head of Community Operations

  • mySugr delivers personalized diabetes expertise with Zendesk

    Anne Kainz Customer Support Lead-Global

  • Mortgage lending that brings customers home

    Ben Chapman Director of Client-Facing Experience and Analytics

  • Freshly + Zendesk Fresh with food and customer engagement

    Michael Wystrach Chief Executive Officer

  • Birchbox + Zendesk Breaking the mold in beauty and customer service

    Leanna Nazzisi Customer Operations Coordinator

  • Musicians serving musicians: how Reverb uses Zendesk to provide a proactive, personalized CX

    Daniel Santrella Director of Customer Engagement

  • KEEN puts its best foot forward with customers and partners

    Evan Israel Operations Specialist & Project Liaison
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