176 Zendesk Messaging Case Studies

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  • Sezzle + Zendesk Building on best practice to support rapid growth

  • A human approach to bringing people together, at scale

  • FINALCAD supports 30 languages and earns a perfect score in SLA adherence

  • Monese improved its FRT by 59% with a Zendesk solution

  • TrackR + Zendesk Deflecting tickets and letting Guide do the work

  • Lightspeed - Customer Case Study

  • Footwear brand Tony Bianco provides customers with an omnichannel experience

  • Handy saved 60% on CX costs by switching to Zendesk products

  • NatureBox decreased phone volume 60% with Zendesk Chat

  • Zendesk Support allows SlicePay to easily serve over 150K customers with a team of five

  • The PAS Group attributes a 39% increase in online sales partly to live chat and their excellent customer service

  • Spartan Race + Zendesk Better, faster support that pays off

  • Datto partners with Zendesk to create intelligent support solutions

  • Upwork has 90% self-service adoption rate with Zendesk Guide

  • The O2 Arena uses Zendesk Support, Chat, and Guide to help tens of thousands of concert goers