176 Zendesk Messaging Case Studies

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  • Creating meaningful customer connections with Zendesk

  • amaysim + Zendesk Exceptional CSAT with Zendesk omnichannel support

  • Printful switches to Zendesk for better reporting, reliability, and innovation

  • Monese improved its FRT by 59% with a Zendesk solution

  • TrackR + Zendesk Deflecting tickets and letting Guide do the work

  • Lightspeed - Customer Case Study

  • Footwear brand Tony Bianco provides customers with an omnichannel experience

  • Handy saved 60% on CX costs by switching to Zendesk products

  • NatureBox decreased phone volume 60% with Zendesk Chat

  • Zendesk Support allows SlicePay to easily serve over 150K customers with a team of five

  • The PAS Group attributes a 39% increase in online sales partly to live chat and their excellent customer service

  • Spartan Race + Zendesk Better, faster support that pays off

  • Datto partners with Zendesk to create intelligent support solutions

  • Upwork has 90% self-service adoption rate with Zendesk Guide

  • The O2 Arena uses Zendesk Support, Chat, and Guide to help tens of thousands of concert goers