Back to Profile

241 Zendesk Messaging Case Studies

Industry
Company Size
15 per page
  • 15
Reset

  • Unlocking finance with innovation for those who lack banking access, one smartphone at a time

    Gib Lopez Co-Founder and Chief Operations Officer

  • Fred IT Group enjoys easy migration plus 360-degree customer views

    Kerri McLellan General Manager of Customer Experience

  • Fossil consolidated tools to support 14 brands with Zendesk

    Bernie Gessner Vice President of Global Customer Care & Retail Operations

  • TrackR + Zendesk Deflecting tickets and letting Guide do the work

    Daniel Reveles Senior Manager of Customer Success

  • Lightspeed - Customer Case Study

    Dan Ross Support Operations Manager

  • Footwear brand Tony Bianco provides customers with an omnichannel experience

    Cassandra Chen Customer Experience and Loyalty Manager

  • Handy saved 60% on CX costs by switching to Zendesk products

    Dylan Henry Director of Customer Experience

  • NatureBox decreased phone volume 60% with Zendesk Chat

    Sierra Schwidder Customer Experience Manager

  • Zendesk Support allows SlicePay to easily serve over 150K customers with a team of five

    Suhas Reddy Director of Operations

  • The PAS Group attributes a 39% increase in online sales partly to live chat and their excellent customer service

    Anna Samkova Loyalty and Digital Manager

  • Spartan Race + Zendesk Better, faster support that pays off

    Aja Varney Director of Customer Service

  • Datto partners with Zendesk to create intelligent support solutions

    Jason Elston Senior Director of North America Tech Support

  • Upwork has 90% self-service adoption rate with Zendesk Guide

    Joe Wang Director of Customer Experiences

  • The O2 Arena uses Zendesk Support, Chat, and Guide to help tens of thousands of concert goers

    Adam Wilson Head of Customer Relations

  • The support team at Connective achieves a 99% CSAT rating and has seen live chat become their most popular channel

    Tim McMinn Training and Support Manager
FeaturedCustomers has 1,907,430+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.