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Zendesk Guide Case Studies

  • Udemy earns 97% customer satisfaction rating from the 14M students they support

    Alex Mozes Director of Customer Support

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  • SalesForce Service Cloud
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    4.7 / 5.0
    Customer References 54 total
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    Salesforce is the Customer Success Platform. Salesforce pioneered a new technology model with them cloud platform, a new pay-as-you-go business model focused on customer success, and a new integrated corporate …

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  • Freshdesk
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    4.7 / 5.0
    Customer References 196 total
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    Freshdesk is the fastest growing customer support software (SaaS) in the market. The product was made commercially available in June 2011 and in less than two and a half years, …

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  • Help Scout
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    4.7 / 5.0
    Customer References 109 total
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    Help Scout provides your team with a scalable help desk while keeping the customer experience simple and personalized. Customers won't have to create an account or keep track of their …

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