”When there’s synergy between products and fewer relationships to juggle, you can make the single relationship stronger. I’d rather have a consolidated list of best of breed vendors versus a different vendor for every single solution. We’ve been very happy with Yotpo Loyalty, VUGC, and Reviews, and it’s much easier to have everything all in one place.”
"Through Yotpo’s reporting and analytics features, we’ve seen that conversion has almost doubled for shoppers who interact with UGC onsite compared to those who don’t, proving the value of displaying customer content."
"No matter what you’re selling, you need social proof, especially when you’re trying to get people to eat bugs."
”The subscription team's support has been truly amazing and life-changing. Unlike other solutions, Yotpo subscriptions made migration smooth and hassle-free. We're thrilled with the available features and the seamless collaboration between products!”
”At first, I had my doubts about the speed and success of migrating to Yotpo Subscriptions, but it far exceeded my expectations! The Yotpo team efficiently handled our migration, and the support and white-glove service from Yotpo's dedicated strategists have truly paved the way for our subscriptions strategy's success. With Yotpo Subscriptions in tandem with the other Yotpo products, we are now on a path to surpassing the combined functionalities of our previous providers and are excited to significantly amplify the impact of our subscription program. Overall, we are extremely happy with the execution of the migration and the continued support we receive from the Yotpo team!”
”We wanted a subscription service that integrated seamlessly with Yotpo's loyalty and reviews. In under 9 months, subscriptions accounted for 30% of sales, with subscribers enjoying a 20% higher AOV. Yotpo has been an invaluable partner in scaling our business and elevating the partner and customer experience.”
”Our customer service reps were asking, ‘how do we find one- and two-star reviews? Customers want to be able to find this information easily when they’re doing research.”
“We did a rebrand around 2020 and took a look at all of our apps, And we knew we wanted to keep Yotpo. Yotpo is really responsive, and we get a really solid product, so why change what’s working well for us."
”Shoppers find it really valuable when they can learn about customers’ genuine experiences with our products. It’s a game changer, and it’s absolutely crucial to how we perform.”
”We are leveraging Yotpo for three key reasons: to keep existing customers, cultivate existing relationships, and send personalized communications.”
”To win and keep customers, you have to not only be convincing, but also convenient.”
”It’s been a super seamless transition. Our costs have gone down by 68% and we get to work with lovely humans every week. It's been great to work with a team that truly holds your hand.”
”One of the things I remember asking my CSM early on was, ‘So when are you guys going to introduce email under the Yotpo umbrella?’ Then, I’d have everything I need to create more connected customer experiences, all from one platform.”
”Before migrating to Yotpo Subscriptions, our subscribers were facing many technical issues. They were unable to access their accounts or manage their subscriptions. It became a real headache for our customer service team to assist them, as shoppers were clearly frustrated. These are basic tasks subscribers expect to handle themselves.”
”With our previous provider, we lacked a clear SMS strategy, and SMS felt very disconnected from our other marketing efforts. We knew it was time for a change.”
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