”To win and keep customers, you have to not only be convincing, but also convenient.”

"The numbers are staggering. We see incredible open rates and conversion- while having nearly zero opt outs. I attribute that truly to our segmentation strategy."

”Our customer service reps were asking, ‘how do we find one- and two-star reviews? Customers want to be able to find this information easily when they’re doing research.”

”With our previous provider, we lacked a clear SMS strategy, and SMS felt very disconnected from our other marketing efforts. We knew it was time for a change.”

“By having everything in one place, our team now is able to not only save time in creating audiences and building flows- but have the power of a fully orchestrated, multichannel strategy.”

“We know there's always a drop off of people who start the process and don't finish. So On-Site Verification has been huge in decreasing that friction.”

”We needed a way to synchronise efforts across different channels like SMS and Loyalty.”

”We were overwhelmed by the changes in the email landscape, and were in need of a true partner, an extension of our team. We found this in Yotpo - the team was willing to jump right in and thoughtfully guide us through every step of the way.”

”Klaviyo’s support was a chat window, and it would take up to an hour to connect with someone. Yotpo lets me talk face to face with my onboarding specialist and advisor. It’s a night and day difference.”

”Particularly as a lean team, we knew that our unconsolidated ecommerce stack needed to go."

“We’ve definitely seen an increase in email revenue- and of course SMS as a new channel. And our deliverability is going really well- open rates and click rates are both up.”

“SMS is a new channel for us- but we’re seeing a lot of great results already. Being able to A/B test, and only pay for what we send lets us optimize strategy while keeping costs down.”

”When I was able to see that Yotpo was an investment in our future rather than just another expense, the decision practically made itself.”

"Switching to Yotpo Loyalty was a game-changer for us. Being able to integrate our rewards program with our SMS flows has really helped us boost loyalty participation."

"Since launching Yotpo Loyalty, we've seen a huge uplift in customer engagement. The ability to offer exclusive rewards has really strengthened our community & kept customers coming back.”