134 Yotpo Testimonials

”Our products have a high education component. And as we expand our product line, it’s key that we educate new shoppers about the right solution for their pet’s specific needs.”

"With Yotpo we've seen increased engagement, traffic and sales. The content we've generated helps us attract new buyers and the tools make it easy to encourage repeat purchases."

"Pull the trigger on SMS. I wish we had done it sooner. The platform has so much potential and so much opportunity, but it’s not a set and forget it channel. You need to be consistent with your messaging because your customers deserve the attention and want to hear from you through text."

“By having everything in one place, our team now is able to not only save time in creating audiences and building flows- but have the power of a fully orchestrated, multichannel strategy.”

"The numbers are staggering. We see incredible open rates and conversion- while having nearly zero opt outs. I attribute that truly to our segmentation strategy."

“We know there's always a drop off of people who start the process and don't finish. So On-Site Verification has been huge in decreasing that friction.”

”We needed a way to synchronise efforts across different channels like SMS and Loyalty.”

”We were overwhelmed by the changes in the email landscape, and were in need of a true partner, an extension of our team. We found this in Yotpo - the team was willing to jump right in and thoughtfully guide us through every step of the way.”

”Klaviyo’s support was a chat window, and it would take up to an hour to connect with someone. Yotpo lets me talk face to face with my onboarding specialist and advisor. It’s a night and day difference.”

”Particularly as a lean team, we knew that our unconsolidated ecommerce stack needed to go."

“We’ve definitely seen an increase in email revenue- and of course SMS as a new channel. And our deliverability is going really well- open rates and click rates are both up.”

“SMS is a new channel for us- but we’re seeing a lot of great results already. Being able to A/B test, and only pay for what we send lets us optimize strategy while keeping costs down.”

”When I was able to see that Yotpo was an investment in our future rather than just another expense, the decision practically made itself.”

"Switching to Yotpo Loyalty was a game-changer for us. Being able to integrate our rewards program with our SMS flows has really helped us boost loyalty participation."

"Since launching Yotpo Loyalty, we've seen a huge uplift in customer engagement. The ability to offer exclusive rewards has really strengthened our community & kept customers coming back.”