58 Whatfix Testimonials

“The biggest benefit we’ve seen from Whatfix is giving our users the ability to become self-sufficient faster and feel confident in what they’re doing. We’ve seen an 86% user adoption rate with Whatfix, which is huge.”

"Whatfix has enabled real-time help on our internal platform for employees, hence reducing support."

"Creating and sharing training content with Whatfix has been simple. This was an important feature for a small training staff with deadlines. I’ve also appreciated the quick and helpful responses from the Whatfix customer service department."

“And the Whatfix team was the opposite. They went above and beyond to make our roadmap within Self Help go from a concept to what it is today. So I was really, really happy with that.”

“From the beginning, the Whatfix team has been responsive and easy to work with, Resource savings worth about $950,000 can be used now for profit-generating activities from the couple of different deployments that we have done with Whatfix. We also have had a significant reduction in the number of support calls and an increase in employee productivity and user satisfaction.”

“We evaluated a number of Digital Adoption Platforms, eventually narrowing it down to Whatfix. We completed trial versions of both Whatfix and our alternatives. Ultimately, we chose Whatfix for the value it brings and the ease of use in creating in-app guidance.”

“Whatfix’s real-time digital guidance in Salesforce Health Cloud will allow AbleTo to innovate further, meet the growing demand for virtual behavioral health care, and ensure our providers are successful.”

“Contextual walkthroughs and relevant smart tips personalize the learning processes and provide 24/7 provider self-support. All training content is available and easy to find."

“Whatfix is the ideal way for Marketboomer to communicate training to customers. We can easily target use case types and countries, pushing relevant, personalised content to customers. We particularly like the Whatfix task lists which create roadmaps to progress by our PurchasePlus experts and monitor efficiency in real time."

“Whatfix reimagines our training. The DAP is easy to use – even for non-technical users. It supports in-application guidance across almost any interface and platform. And it’s so easy to update materials, we can at last keep pace with the system changes. Looking back, Whatfix was one of the best decisions we have made.”

“It’s all about moving closer to our
 customers. Whatfix is helping PlayOJO transform the onboarding and adoption process, ensuring more players join the PlayOJO gaming community and enjoy responsible gaming."

"There isn’t just one feature that has made the most impact. It’s all of the Whatfix features working together that have changed the way our users learn and work. This combination of features has truly streamlined our workflow.”

“Team leaders confirm it’s a fantastic opportunity for self-learning because it enables users to search in-application and find answers to their questions quickly.”

“Whatfix is easy to use and navigate. Its analytics provide good value for in-depth analysis. The documentation has been very thorough and helpful.”

“The analytics within the Whatfix platform is very robust and we look forward to utilizing it to improve our flow design.”