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“We don’t work with any other partners that are so keen to support us as Whatfix. The Whatfix team has set such a high standard for us. I enjoy working with Whatfix, and I’m excited to see what else we can do eventually and how we can make it even …
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“Whatfix allowed us to embed guidance directly into the tool, like a ‘MyHelp’ button, so users can access the information they need in the moment. Whether beginners or advanced users performing more complex tasks, the guidance is tailored to their needs and keeps training seamlessly integrated within the workflow."
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"The implementation of the solution was seamless and the initial feedback from users is very positive as they are able to navigate complexities in applications at ease. We intend to overlay Whatfix on more applications in the future."
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“With Whatfix, our Product team was empowered to create content/walkthroughs without dependencies on development/design/release dates with partners better equipped to educate themselves with new and existing features. 75% of partners find what they need in the Self Help Search section.”
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“And the Whatfix team was the opposite. They went above and beyond to make our roadmap within Self Help go from a concept to what it is today. So I was really, really happy with that.”
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“From the beginning, the Whatfix team has been responsive and easy to work with, Resource savings worth about $950,000 can be used now for profit-generating activities from the couple of different deployments that we have done with Whatfix. We also have had a significant reduction in the number of support …
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“We evaluated a number of Digital Adoption Platforms, eventually narrowing it down to Whatfix. We completed trial versions of both Whatfix and our alternatives. Ultimately, we chose Whatfix for the value it brings and the ease of use in creating in-app guidance.”
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“Whatfix’s real-time digital guidance in Salesforce Health Cloud will allow AbleTo to innovate further, meet the growing demand for virtual behavioral health care, and ensure our providers are successful.”
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“Contextual walkthroughs and relevant smart tips personalize the learning processes and provide 24/7 provider self-support. All training content is available and easy to find."
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“Whatfix is the ideal way for Marketboomer to communicate training to customers. We can easily target use case types and countries, pushing relevant, personalised content to customers. We particularly like the Whatfix task lists which create roadmaps to progress by our PurchasePlus experts and monitor efficiency in real time."
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“Whatfix reimagines our training. The DAP is easy to use – even for non-technical users. It supports in-application guidance across almost any interface and platform. And it’s so easy to update materials, we can at last keep pace with the system changes. Looking back, Whatfix was one of the best …
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“It’s all about moving closer to our customers. Whatfix is helping PlayOJO transform the onboarding and adoption process, ensuring more players join the PlayOJO gaming community and enjoy responsible gaming."
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"There isn’t just one feature that has made the most impact. It’s all of the Whatfix features working together that have changed the way our users learn and work. This combination of features has truly streamlined our workflow.”
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“Team leaders confirm it’s a fantastic opportunity for self-learning because it enables users to search in-application and find answers to their questions quickly.”
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“Whatfix is easy to use and navigate. Its analytics provide good value for in-depth analysis. The documentation has been very thorough and helpful.”