Whatfix

Premium
Read 69 Whatfix reviews and testimonials from customers, explore 65 case studies and customer success stories, and watch 9 customer videos to see why companies chose Whatfix as their Knowledge Base Software

Whatfix is a game changing Performance Support platform that helps users achieve optimal performance by providing them quick and easy access to contextual information needed at the time a task is being performed. With Whatfix, enterprises enable their users to quickly adopt any software application, thereby eliminating the time spent in referring multiple resources for help and support.

Show more
  • 69 Testimonials View
  • 65 Case Studies View
  • 9 Customer Videos View
Customer Rating Review Score based on 3658 reference ratings
4.7/5.0 (3658)
  • Winter 2026 Market Leader User Onboarding Software
  • Winter 2025 Market Leader Digital Adoption Platforms

Featured Testimonials

  • “Team leaders confirm it’s a fantastic opportunity for self-learning because it enables users to search in-application and find answers to their questions quickly.”

  • “The biggest benefit we’ve seen from Whatfix is giving our users the ability to become self-sufficient faster and feel confident in what they’re doing. We’ve seen an 86% user adoption …

  • "Whatfix has provided our company with an interactive tool to assist our internal sales reps, with multi-step processes within our Salesforce. It’s created as an easy to use, easy to …

Featured Case Studies

  • Hays Accelerates CRM Adoption & Improves Employee Engagement With Whatfix

  • How BMC Solved 10,000+ User Queries With 34 Whatfix Interactive Guides

  • How Walsworth Drives Rapid Salesforce® Adoption With Whatfix

Featured Customer Videos

  • Sentry - Customer Success Story (Colleen Behnke - Learning and Performance Specialist)
  • NTEN - Customer Success Story (Shepherd - Chief Program Officer)
  • Drive business efficiency and reduce support tickets with DAP

Additional Whatfix Information & Resources

Read Whatfix Reviews, Testimonials & Customer References from 69 real Whatfix customers.

Browse Whatfix Case Studies, Customer Success Stories, & Customer References from 65 businesses that use Whatfix.

Watch Whatfix Customer Videos to learn why 9 businesses chose Whatfix.