Whatfix is a game changing Performance Support platform that helps users achieve optimal performance by providing them quick and easy access to contextual information needed at the time a task is being performed. With Whatfix, enterprises enable their users to quickly adopt any software application, thereby eliminating the time spent in referring multiple resources for help and support.
"Whatfix is very informative and easy to use. Impactful to business process and reduce a lot of headcounts to resolve customer issues."
“As users grapple with new security measures, we required a proactive in-app experience to guide them in completing their task flow and ensure limited impact to our internal support channels.”
“The biggest value we have found that we didn’t originally expect was seeing what search terms folks were using in Self Help that did not lead to successful matches. It …
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