Whatfix

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Read 69 Whatfix reviews and testimonials from customers, explore 48 case studies and customer success stories, and watch 9 customer videos to see why companies chose Whatfix as their Employee Onboarding Software

Whatfix is a game changing Performance Support platform that helps users achieve optimal performance by providing them quick and easy access to contextual information needed at the time a task is being performed. With Whatfix, enterprises enable their users to quickly adopt any software application, thereby eliminating the time spent in referring multiple resources for help and support.

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Customer Rating Review Scorebased on 3298 reference ratings
4.7/5.0 (3298)
  • Market Leader 2025 2025
    Winter 2025Market LeaderDigital Adoption Platforms
  • Market Leader 2025 2025
    Winter 2025Market LeaderUser Onboarding Software

Featured Testimonials

  • "My experience of working with Whatfix has been excellent. I’ve found their account and customer success team to be very helpful and clear. They’ve taken the time to understand our needs and goals and have helped us on that journey. They’ve also had a great focus on coaching and empowering my team, at a pace that meets our needs, to work with Whatfix."

  • "Thank you for a great product! Whatfix has really helped our support team come up with some great flows(very easily that too) that really help our clients. So from our entire support team - Thank you!"

  • “After our end users discovered how easy it is to use Whatfix Self Help, we received fewer queries about how to do a process in Salesforce Lightning and Service Cloud. Now we receive more requests to add new processes and features, which speeds our innovation and ability to be agile in responding to Grifols’s business needs.”

Featured Case Studies

  • How Connecting Smartbox’s Platform with Whatfix Improved Partner Knowledge and Recipient Gift Experiences

  • PlayOJO Reimagines Customer Onboarding and Gaming Experience with Whatfix

  • How integrating Whatfix’s Digital Adoption Solution with BeerBoard’s SmartBar platform improved employee training and client engagements

Featured Customer Videos

Additional Whatfix Information & Resources

Read Whatfix Reviews, Testimonials & Customer References from 69 real Whatfix customers.

Browse Whatfix Case Studies, Customer Success Stories, & Customer References from 48 businesses that use Whatfix.

Watch Whatfix Customer Videos to learn why 9 businesses chose Whatfix.