Whatfix

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Read 58 Whatfix reviews and testimonials from customers, explore 38 case studies and customer success stories, and watch 5 customer videos to see why companies chose Whatfix as their Employee Onboarding Software

Whatfix is a game changing Performance Support platform that helps users achieve optimal performance by providing them quick and easy access to contextual information needed at the time a task is being performed. With Whatfix, enterprises enable their users to quickly adopt any software application, thereby eliminating the time spent in referring multiple resources for help and support.

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Customer Rating Review Scorebased on 3128 reference ratings
4.7/5.0 (3128)
  • Market Leader 2025 2025
    Winter 2025Market LeaderUser Onboarding Software
  • Market Leader 2024 2024
    Winter 2024Market LeaderDigital Adoption Platforms

Featured Testimonials

  • "My experience of working with Whatfix has been excellent. I’ve found their account and customer success team to be very helpful and clear. They’ve taken the time to understand our needs and goals and have helped us on that journey. They’ve also had a great focus on coaching and empowering my team, at a pace that meets our needs, to work with Whatfix."

  • “We evaluated a number of Digital Adoption Platforms, eventually narrowing it down to Whatfix. We completed trial versions of both Whatfix and our alternatives. Ultimately, we chose Whatfix for the value it brings and the ease of use in creating in-app guidance.”

  • “We will definitely use Whatfix to drive more in-product communication across a greater range of products. Cybersecurity is vital – but it’s also vital to get it right. With in-app guidance, we can help the next generation of Sophos customers secure their future.”

Featured Case Studies

  • OMRON Reduced Expense Claim Rejections in SAP Concur With In-App Tutorials

  • Leading Technology Provider Transforms Product Adoption with Whatfix

  • Maxwell Health Triumphs With Whatfix Reducing 25,000+ Support Queries

Featured Customer Videos

Additional Whatfix Information & Resources

Read Whatfix Reviews, Testimonials & Customer References from 58 real Whatfix customers.

Browse Whatfix Case Studies, Customer Success Stories, & Customer References from 38 businesses that use Whatfix.

Watch Whatfix Customer Videos to learn why 5 businesses chose Whatfix.