69 Whatfix Testimonials

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  • "Thank you for a great product! Whatfix has really helped our support team come up with some great flows(very easily that too) that really help our clients. So from our entire support team - Thank you!"

  • “From the beginning, the Whatfix team has been responsive and easy to work with, Resource savings worth about $950,000 can be used now for profit-generating activities from the couple of different deployments that we have done with Whatfix. We also have had a significant reduction in the number of support …

  • “Whatfix reimagines our training. The DAP is easy to use – even for non-technical users. It supports in-application guidance across almost any interface and platform. And it’s so easy to update materials, we can at last keep pace with the system changes. Looking back, Whatfix was one of the best …

  • "Flipkart has always focused on making E-commerce simpler and more intuitive for customers and business partners alike. A service like Whatfix helps our huge affiliate network gain in-depth understanding about the Flipkart Affiliate Program and manage their accounts more effectively."

  • "We're so glad to have found Whatfix. It makes training so much easier. It takes a person out of hand holding customers and enables them to self-serve. It is very easy to use and very helpful."

  • "Customers always told us that this type of in-app help is their most preferred way of receiving help. Whatfix’s integration will definitely accelerate the see-try-buy cycle and our team can directly impact the top line."

  • "Great product, has really helped us reduce unnecessary contacts. Easy to use and implement. Great, attentive and helpful customer service. Quick response time. Pros: Great customer service, Fast response time, Great customization."

  • "Whatfix has provided our company with an interactive tool to assist our internal sales reps, with multi-step processes within our Salesforce. It’s created as an easy to use, easy to navigate system, that promotes action and ultimately saves our employees time from having to learn new processes."

  • "Whatfix has enabled real-time help on our internal platform for employees, hence reducing support."

  • "Whatfix helps our students start utilizing our digital library with absolute ease with their interactive guides. We create these guides internally with the help of their browser extension and the entire process of production to launch is seamless."

  • "Whatfix has made it super simple for us to incorporate helpful visual walk-throughs into our knowledge base content. Our users are able to get seamless self-service even on complex features due to Whatfix's intuitive interface. Plus, it's a breeze for our team to create and maintain our flows."

  • "Whatfix is excellent. It gives us the means to easily, effectively, and unobtrusively communicate to our users. And the excellent support from Whatfix in helping us make the most of the tool is unparalleled. They take the time to work with us on our own implementation, rather than some boilerplate …

  • "Whatfix is very informative and easy to use. Impactful to business process and reduce a lot of headcounts to resolve customer issues."

  • "Whatfix combines an excellent easy-to-use solution with a very short implementation time with a flexible and competitive pricing model. Their demonstrated willingness to support, adjust and improve has helped us find a great partner for supporting us straight away and in our upcoming projects."

  • "With Whatfix, our training and documentation effort has gone down by upto 60%. While creation and updation has become much easier."