58 Whatfix Testimonials

"Whatfix is very informative and easy to use. Impactful to business process and reduce a lot of headcounts to resolve customer issues."

“We will definitely use Whatfix to drive more in-product communication across a greater range of products. Cybersecurity is vital – but it’s also vital to get it right. With in-app guidance, we can help the next generation of Sophos customers secure their future.”

“The Whatfix platform has been easy to use and has allowed us to extend the reach of our performance support beyond the classroom training we provide.”

"Flipkart has always focused on making E-commerce simpler and more intuitive for customers and business partners alike. A service like Whatfix helps our huge affiliate network gain in-depth understanding about the Flipkart Affiliate Program and manage their accounts more effectively."

"We're so glad to have found Whatfix. It makes training so much easier. It takes a person out of hand holding customers and enables them to self-serve. It is very easy to use and very helpful."

"Customers always told us that this type of in-app help is their most preferred way of receiving help. Whatfix’s integration will definitely accelerate the see-try-buy cycle and our team can directly impact the top line."

"Great product, has really helped us reduce unnecessary contacts. Easy to use and implement. Great, attentive and helpful customer service. Quick response time. Pros: Great customer service, Fast response time, Great customization."

"Whatfix has provided our company with an interactive tool to assist our internal sales reps, with multi-step processes within our Salesforce. It’s created as an easy to use, easy to navigate system, that promotes action and ultimately saves our employees time from having to learn new processes."

"Whatfix has enabled real-time help on our internal platform for employees, hence reducing support."

"Whatfix helps our students start utilizing our digital library with absolute ease with their interactive guides. We create these guides internally with the help of their browser extension and the entire process of production to launch is seamless."

"Whatfix has made it super simple for us to incorporate helpful visual walk-throughs into our knowledge base content. Our users are able to get seamless self-service even on complex features due to Whatfix's intuitive interface. Plus, it's a breeze for our team to create and maintain our flows."

"Thank you for a great product! Whatfix has really helped our support team come up with some great flows(very easily that too) that really help our clients. So from our entire support team - Thank you!"

"Whatfix is excellent. It gives us the means to easily, effectively, and unobtrusively communicate to our users. And the excellent support from Whatfix in helping us make the most of the tool is unparalleled. They take the time to work with us on our own implementation, rather than some boilerplate customer care that you've seen from other organizations."

"Whatfix combines an excellent easy-to-use solution with a very short implementation time with a flexible and competitive pricing model. Their demonstrated willingness to support, adjust and improve has helped us find a great partner for supporting us straight away and in our upcoming projects."

"With Whatfix, our training and documentation effort has gone down by upto 60%. While creation and updation has become much easier."