58 Whatfix Testimonials

“From the beginning, the Whatfix team has been responsive and easy to work with, Resource savings worth about $950,000 can be used now for profit-generating activities from the couple of different deployments that we have done with Whatfix. We also have had a significant reduction in the number of support calls and an increase in employee productivity and user satisfaction.”

“Whatfix has helped solve many of our new user onboarding issues, and having Whatfix as a single centralized place for the latest training documentation is a game changer.”

"Thank you for a great product! Whatfix has really helped our support team come up with some great flows(very easily that too) that really help our clients. So from our entire support team - Thank you!"

"We have a lot of variables in place that affects our new sales. But, ever since we implemented Whatfix, our sales have increased by 50%."

"Whatfix has helped our company educate our clients about our products and website editor. Having an integrated walkthrough of our editing system has lowered our inbound calls and our support ticket count for website edits. We are able to spend the saved time enhancing service for our clients."

"Whatfix has helped me tremendously in my job! Its ease of use and implementation, and the ability to customize the appearance of Whatfix have been very valuable for us. Our customers use Whatfix self-sufficiently without needing to call our customer service."

"Sales reps use many applications and we were looking for ways to make it easy for them to use those effectively. Whatfix has helped us deliver the true value of integrated CRM, KB and Sales Portal systems to users and experience its positive impact on sales."

"Our experience with Whatfix overall was heavily positive. From the initial sales inquiry and feature review to the implementation and partnering with the Professional Services team everything went smoothly and to plan."

"My experience of working with Whatfix has been excellent. I’ve found their account and customer success team to be very helpful and clear. They’ve taken the time to understand our needs and goals and have helped us on that journey. They’ve also had a great focus on coaching and empowering my team, at a pace that meets our needs, to work with Whatfix."

"We had an “aha” moment during the Whatfix demo when we saw the automatic video and pdf generation of the walkthroughs! We were trying to play it cool and not show our excitement but we were blown away with the possibilities of what we could do with Whatfix for our customers. And, it’s been amazing!"

"With Whatfix, end-users are using our platform independently faster. Whatfix has given a broad reach to our training. The number of support calls and emails on basic navigational questions has become virtually zero."

"Walsworth was looking for tools to ease our transition to a new CRM. Whatfix was the right choice to help us succeed."

"Creating and sharing training content with Whatfix has been simple. This was an important feature for a small training staff with deadlines. I’ve also appreciated the quick and helpful responses from the Whatfix customer service department."

"Top vendor, great solution! With a heavily customised Salesforce instance and multicultural processes to cater for, the flexibility of Whatfix empowers us to get the right training to the right people, at the right time!"

"I realized the value whilst at home on my iPhone. Pretty much every app installed walks me through how to use new features once they are installed. I realized a work application should be no different. In the modern world, people expect change. They also expect change to be made smooth and as easy as possible. Whatfix, does that."