58 Whatfix Testimonials

“Whatfix simplifies everything. Our team addresses SAP Concur questions from employees in many different countries. Whatfix acts as an extra pair of hands, providing a starting point that enables employees to overcome Concur-related issues independently, allowing our team to focus on more complex issues. Having in-app guidance and pop-up experiences, and repurposing them into a library of help documentation has further enabled our employees.”

“Whatfix really helped us move the needle toward using more current and innovative training solutions. We strongly value innovation as an organization and that includes innovating the way we learn.”

“We are able to use the metrics to see what flows are most used and which flows sales would like for us to build. It was also very easy for adoption to get on board with building the flows. Very easy system to use.”

"With Whatfix, our training and documentation effort has gone down by upto 60%. While creation and updation has become much easier."

"We have a lot of variables in place that affects our new sales. But, ever since we implemented Whatfix, our sales have increased by 50%."

"Whatfix has helped our company educate our clients about our products and website editor. Having an integrated walkthrough of our editing system has lowered our inbound calls and our support ticket count for website edits. We are able to spend the saved time enhancing service for our clients."

"Whatfix has helped me tremendously in my job! Its ease of use and implementation, and the ability to customize the appearance of Whatfix have been very valuable for us. Our customers use Whatfix self-sufficiently without needing to call our customer service."

"Sales reps use many applications and we were looking for ways to make it easy for them to use those effectively. Whatfix has helped us deliver the true value of integrated CRM, KB and Sales Portal systems to users and experience its positive impact on sales."

"Our experience with Whatfix overall was heavily positive. From the initial sales inquiry and feature review to the implementation and partnering with the Professional Services team everything went smoothly and to plan."

"My experience of working with Whatfix has been excellent. I’ve found their account and customer success team to be very helpful and clear. They’ve taken the time to understand our needs and goals and have helped us on that journey. They’ve also had a great focus on coaching and empowering my team, at a pace that meets our needs, to work with Whatfix."

"We had an “aha” moment during the Whatfix demo when we saw the automatic video and pdf generation of the walkthroughs! We were trying to play it cool and not show our excitement but we were blown away with the possibilities of what we could do with Whatfix for our customers. And, it’s been amazing!"

"With Whatfix, end-users are using our platform independently faster. Whatfix has given a broad reach to our training. The number of support calls and emails on basic navigational questions has become virtually zero."

"Walsworth was looking for tools to ease our transition to a new CRM. Whatfix was the right choice to help us succeed."

"Creating and sharing training content with Whatfix has been simple. This was an important feature for a small training staff with deadlines. I’ve also appreciated the quick and helpful responses from the Whatfix customer service department."

"Top vendor, great solution! With a heavily customised Salesforce instance and multicultural processes to cater for, the flexibility of Whatfix empowers us to get the right training to the right people, at the right time!"