“We evaluated a number of Digital Adoption Platforms, eventually narrowing it down to Whatfix. We completed trial versions of both Whatfix and our alternatives. Ultimately, we chose Whatfix for the value it brings and the ease of use in creating in-app guidance.”

“We’re still processing the best ways to build out the metrics and evaluations on the applications. So we make sure, as we’re measuring the utilization we can get a sense of the impact.”

“Whatfix allowed us to embed guidance directly into the tool, like a ‘MyHelp’ button, so users can access the information they need in the moment. Whether beginners or advanced users performing more complex tasks, the guidance is tailored to their needs and keeps training seamlessly integrated within the workflow."

"I realized the value whilst at home on my iPhone. Pretty much every app installed walks me through how to use new features once they are installed. I realized a work application should be no different. In the modern world, people expect change. They also expect change to be made …

“We aim to enable our employees so they don’t have to place a call or refer to manuals while training. Using Whatfix, we can push training updates effectively and employees can get their answers using Self-help.”

"With Whatfix, I am able to take the concerns of our clients, implement them into my Whatfix app and have them immediately available for my clients. Not only are the questions answered, but we're actually assisting them to do that task and it’s seamless for them to get the help …

"The Icertis Contract Intelligence platform is specifically designed for ease of use to accelerate time to value for our customers and maximize their return on this mission-critical investment. Integrating the Whatfix platform into our offering helps us drive digital adoption and improve engagement at some of the world’s largest companies …

"The implementation of the solution was seamless and the initial feedback from users is very positive as they are able to navigate complexities in applications at ease. We intend to overlay Whatfix on more applications in the future."

“We are able to use the metrics to see what flows are most used and which flows sales would like for us to build. It was also very easy for adoption to get on board with building the flows. Very easy system to use.”

“Now our new customers are fully engaged – on day one. The Whatfix Platform allows us to save significantly on operations and services. It’s now a cornerstone of our customer acquisition and engagement strategy.”

“Whatfix really helped us move the needle toward using more current and innovative training solutions. We strongly value innovation as an organization and that includes innovating the way we learn.”

“The Whatfix platform has been easy to use and has allowed us to extend the reach of our performance support beyond the classroom training we provide.”

“The relationship between a customer and the application is the biggest driver of our success. If people have questions, answers should be easy to find.”

“BeerBoard was able to streamline the training and onboarding process for our SmartBar platform with a step-by-step workflow for our users. By shortening the learning curve for our users, Whatfix has helped our clients achieve the benefits of our SmartBar platform much quicker.”

“After our end users discovered how easy it is to use Whatfix Self Help, we received fewer queries about how to do a process in Salesforce Lightning and Service Cloud. Now we receive more requests to add new processes and features, which speeds our innovation and ability to be agile …