"Whatfix helps our students start utilizing our digital library with absolute ease with their interactive guides. We create these guides internally with the help of their browser extension and the entire process of production to launch is seamless."

“We will definitely use Whatfix to drive more in-product communication across a greater range of products. Cybersecurity is vital – but it’s also vital to get it right. With in-app guidance, we can help the next generation of Sophos customers secure their future.”

“After our end users discovered how easy it is to use Whatfix Self Help, we received fewer queries about how to do a process in Salesforce Lightning and Service Cloud. Now we receive more requests to add new processes and features, which speeds our innovation and ability to be agile …

“Whatfix allowed us to embed guidance directly into the tool, like a ‘MyHelp’ button, so users can access the information they need in the moment. Whether beginners or advanced users performing more complex tasks, the guidance is tailored to their needs and keeps training seamlessly integrated within the workflow."

"What started as a simple 'point & click' & how-to exercise has transformed into a growth partnership. Whatfix helps us ensure compliance across contract start and end dates with in-app guidance & interactive smart triggers, thereby saving us a tremendous amount of rework, avoiding contract delays and boosting user experience."

“We were evaluating other DAP vendors, but the engagement with Whatfix was unreal; we just hit it off. The willingness of the people at Whatfix to come together and make it work was a difference-maker.”

“We don’t work with any other partners that are so keen to support us as Whatfix. The Whatfix team has set such a high standard for us. I enjoy working with Whatfix, and I’m excited to see what else we can do eventually and how we can make it even …

“The biggest value we have found that we didn’t originally expect was seeing what search terms folks were using in Self Help that did not lead to successful matches. It allowed us to better refine content in existing articles to match the terms they might be using and identify resources …

“As users grapple with new security measures, we required a proactive in-app experience to guide them in completing their task flow and ensure limited impact to our internal support channels.”