84 Artera Testimonials

“For me, choosing the right vendor partner relies on looking well beyond the immediate business need at hand, or the transactional perspective, and instead, look to the full realm of possibilities and beyond.”

“Another year has gone by and it’s almost time for [name] to come in for their Well-Child Exam. [Dr. name] is looking forward to seeing them! If you would like to schedule an appt please provide us with days/times that work best for you."

“We can set up campaigns for English, Spanish and Korean since all of the translations are already in Artera.”

“Staff are so appreciative to be able to communicate with our patients like this. This has streamlined their workflow, it has lightened their workload, and they don’t feel as pressured by the end of the day.”

“We’re able to contact more patients this way, but it also takes a lot of frustration off the patients’ end, just knowing that they’re able to get their questions or concerns answered in a timely fashion and don’t have to be on hold.”

“We would have to try to contact every single patient at the very last minute. It’s incredibly disruptive to try to get ahold of that many patients."

“They love (Artera)! It’s one of those things that, if it went away, I think we would have very unhappy patients.”

“The Artera platform has helped us mitigate employee burnout. Staff can now cross over from the phones to the Artera platform to restimulate and reignite them.”

“Our partnership with [Artera] revolutionized the way we care for our patients – both inside our four walls and outside.”

“Many of our patients are using their cell phones as a lifeline during this pandemic. [Artera] allows us to reach our patients with essential information about COVID-19 and how to access testing and care through San Ysidro Health.”

“We are always thinking about how to improve communications with patients. They often contact our practice when they are at a low point, and we strive to make them feel heard and cared for.”

“From conception to deployment, these campaigns came together so quickly – it really is so easy to learn Conversation Flows!”

“Patients were asking for it. You can get text messages from your hairstylist or veterinarian — the technology is clearly available — why not receive them from your doctor’s office?”

“What we found is that seniors text more than people believe, especially those who are moving here to retire from other areas.”

“It’s hard enough to be a patient – we want to make their experience with us as positive and seamless as possible.”