84 Artera Testimonials

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  • “WELL is one of those rare solutions that makes the patient care experience better without breaking the bank. The operational efficiency that WELL unlocks makes it a financial win- win, which is a breath of fresh air!”

  • “With the consumerization of healthcare, our patients now have more power than ever before. Artera allows us to focus on retaining them, making them happy, and most importantly focusing on our core competency.”

  • “Offering the electronic tool as an alternative to human interaction supports patient and family preference and adds value to our organization.”

  • "Artera’s platform is a highly effective means for reaching individuals with relevant and appropriate education from WebMD. Together, we are closing that gap to ensure providers can present patients with the most relevant information, based on the point in their care journey."

  • “From an end-user perspective, everything feels like it’s a UNC Health experience and that’s where I think this is really unique.”

  • “Artera has set us apart. Our ability to directly communicate to patients in their preferred method is huge. It really makes a difference.”

  • “We get so many referrals completed in a day now because of Artera texting.”

  • “We saw the world moving away from outdated manual calls toward real-time messaging, which fosters more meaningful and impactful interactions."

  • "Artera is very easy to use and we are receiving a better response rate."

  • “[Artera] has given our staff the ability to reach out to patients who could not otherwise be reached by phone. Our patients feel like they’re being heard and it allows our staff to complete their work.”

  • “Just walk into any waiting room. Everyone is on their phones, texting. With Artera, we are meeting them where they already are.”

  • “Another year has gone by and it’s almost time for [name] to come in for their Well-Child Exam. [Dr. name] is looking forward to seeing them! If you would like to schedule an appt please provide us with days/times that work best for you."

  • “Our staff adapted to using Artera pretty quickly and realized that it was much easier to text a patient than it was to call them.”

  • “For me, choosing the right vendor partner relies on looking well beyond the immediate business need at hand, or the transactional perspective, and instead, look to the full realm of possibilities and beyond.”

  • “Our partnership with [Artera] revolutionized the way we care for our patients – both inside our four walls and outside.”