84 Artera Testimonials

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  • “Artera has set us apart. Our ability to directly communicate to patients in their preferred method is huge. It really makes a difference.”

  • “Artera has given us a better way to talk to our patients, an easier, more efficient way to reach out to patients, and a better way to handle scheduling.”

  • “It’s naturally part of your workflow. It just immensely improves it.”

  • “The investment is worth it. With a dedicated Artera team, we don’t just implement the technology and then forget about it - we constantly keep it fresh and updated with new best practices. We’re always using it, keeping it in the forefront of staff and continuing to iterate on our …

  • “Just walk into any waiting room. Everyone is on their phones, texting. With Artera, we are meeting them where they already are.”

  • “The Artera platform has helped us mitigate employee burnout. Staff can now cross over from the phones to the Artera platform to restimulate and reignite them.”

  • “From conception to deployment, these campaigns came together so quickly – it really is so easy to learn Conversation Flows!”

  • “In orthopedics, we are all about speed – we want to get people in and get people out quickly. Artera’s automations integrate seamlessly into our EMR and automate parts of our scheduling workflow. Automations to speed up the process, and EMR integrations to simplify our lives.”

  • “Being able to send a text that will come through - that they can read twice - is a wonderful thing. It’s been a great way to connect with them that way.”

  • “It has become abundantly clear that our population is not interested in remembering another login. Conversational messaging invites patients to respond via text to reschedule versus having to go into a completely different platform, which can act as an added barrier to care.”

  • “I think our relationship with them had gotten stale — we just didn’t feel like they were keeping up with the industry. Billing was a challenge, we could never get anyone to pick up the phone or get help, and the system was always changing.”

  • "Since the Spine Center has been using Artera, our no show rates have dropped dramatically patients don’t forget about their appointments. It’s been a win-win for patients and for our staff. I love Artera, it just works."

  • “Artera has transformed our patient communications. It has blended naturally and intuitively into our practice operations, and we actively look for ways to use it even more. Artera gives patients a choice they never had before, and they absolutely love it.”

  • “Artera has been instrumental in helping us deploy timely communication to our scheduled patients with a digital agility we previously didn’t have.”

  • “Conversation Builder allowed us to screen our patients in a safe way, dramatically reducing further outbreaks, streamlining the patient experience, and reducing hundreds of hours of staff time on the phone. It has empowered us to effectively communicate with our patients and we’re continuing to explore new ways to use …