“First, we had to get everybody to understand what each needed and what each could provide, but once we had that straightened out, this kind of integration went very smoothly.”

“Able to quickly send out over 47,000 messages to inform patients of the poor air quality and to watch out for any relevant symptoms."

"Since the Spine Center has been using Artera, our no show rates have dropped dramatically patients don’t forget about their appointments. It’s been a win-win for patients and for our staff. I love Artera, it just works."

“For me, choosing the right vendor partner relies on looking well beyond the immediate business need at hand, or the transactional perspective, and instead, look to the full realm of possibilities and beyond.”

“Our partnership with [Artera] revolutionized the way we care for our patients – both inside our four walls and outside.”

“It’s been life-changing. Artera has definitely given us a competitive advantage to continue in this industry.”

“We were looking for a more up-to-date patient engagement tool. We needed more timely communication with patients.”

“We just knew that there had to be a better way and we had confidence that Artera could help us solve this.”

“It’s very user-friendly, it’s very intuitive for the user. That’s what drew me to Artera.”

“After the final automated question, we already have about 80 percent of the information we need for an appointment – almost everything.”

“Artera has given us a better way to talk to our patients, an easier, more efficient way to reach out to patients, and a better way to handle scheduling.”

“Our staff adapted to using Artera pretty quickly and realized that it was much easier to text a patient than it was to call them.”

“Implementing Artera really exceeded our expectations especially since it’s so easy to train a user on it. We haven’t had any problems so I think it was done really well.”

“We’ve found that Artera is fairly intuitive, allowing us to quickly get things done and efficiently communicate with our patients.”

“The data we are able to source provides us valuable insight into the patient experience. With it, we can measure the impact of our communication strategies, identify any issues or opportunities within individual departments, gauge patient engagement, and review historical data to inform our next steps in patient communication.”