“They love (Artera)! It’s one of those things that, if it went away, I think we would have very unhappy patients.”

“First, we had to get everybody to understand what each needed and what each could provide, but once we had that straightened out, this kind of integration went very smoothly.”

“The value of this campaign is that it delivered a timely reminder for patients to come in for their mammography and made it easy for them to schedule their appointment.”

“With Artera, we can make changes to broadcasts or automations, and they’re implemented instantly.”

"Before, when the front desk took payment, staff had to manually enter it into the practice management system which was a multi-step process. Auto-posting patient payments in real-time is a huge win and saves on labor.”

“The ability to communicate back and forth, assuring patients that we are here for them both virtually and in-person is crucial as we continue to safely provide care in the midst of this pandemic.”

“From conception to deployment, these campaigns came together so quickly – it really is so easy to learn Conversation Flows!”

"Artera has brought a new era of patient communication in healthcare, revolutionizing the industry. It recognizes that integrating multiple partners into the network is crucial for true transformation; therefore, the company has assembled an extensive partner ecosystem to deliver the most comprehensive patient communication solutions available."

“It’s hard enough to be a patient – we want to make their experience with us as positive and seamless as possible.”

“It really helped to have the same shared vision. Partnerships are built by continuous effort. Organizationally, you have to eliminate the walls between IT and the business – we’re all in this together.”

“Wanted to get a tool that was really robust and propelled us into current times” compared to the old system that “was limited in capabilities.”

“This ultimately was about improving our text messaging system.”

“Able to quickly send out over 47,000 messages to inform patients of the poor air quality and to watch out for any relevant symptoms."

“Artera has given us a better way to talk to our patients, an easier, more efficient way to reach out to patients, and a better way to handle scheduling.”

“Staff are so appreciative to be able to communicate with our patients like this. This has streamlined their workflow, it has lightened their workload, and they don’t feel as pressured by the end of the day.”