“The staff would love for everyone to utilize the texting feature. It’s less burdensome, and it allows them to handle multiple patients almost simultaneously.”

“With the consumerization of healthcare, our patients now have more power than ever before. Artera allows us to focus on retaining them, making them happy, and most importantly focusing on our core competency.”

“It’s just a better way to communicate overall. Sometimes our patients are busy at work and can’t get to the phone, so texting enables them to respond when they can.”

"Patients respond better when they are communicated with in ways that work best for them. Collaboration among technology leaders to drive a consistent experience is the right thing to do for patients. By integrating with Artera Harmony, we are pleased to extend the reach of our solutions even further, to …

“They don’t have to sit and leave messages and wait for a phone call back. If they have a question, they text us and we respond back to it.”

“Patients were complaining relentlessly about not being able to reach anyone. We weren’t available for patient needs."

“The investment is worth it. With a dedicated Artera team, we don’t just implement the technology and then forget about it - we constantly keep it fresh and updated with new best practices. We’re always using it, keeping it in the forefront of staff and continuing to iterate on our …

“Implementing Artera really exceeded our expectations especially since it’s so easy to train a user on it. We haven’t had any problems so I think it was done really well.”

“We’ve found that Artera is fairly intuitive, allowing us to quickly get things done and efficiently communicate with our patients.”

“The data we are able to source provides us valuable insight into the patient experience. With it, we can measure the impact of our communication strategies, identify any issues or opportunities within individual departments, gauge patient engagement, and review historical data to inform our next steps in patient communication.”

“Artera has given us a better way to talk to our patients, an easier, more efficient way to reach out to patients, and a better way to handle scheduling.”

“From conception to deployment, these campaigns came together so quickly – it really is so easy to learn Conversation Flows!”

“Our staff adapted to using Artera pretty quickly and realized that it was much easier to text a patient than it was to call them.”

“For me, choosing the right vendor partner relies on looking well beyond the immediate business need at hand, or the transactional perspective, and instead, look to the full realm of possibilities and beyond.”

“Our partnership with [Artera] revolutionized the way we care for our patients – both inside our four walls and outside.”