“Artera really streamlined the process for us to be able to reach a large community easily.”

“It really helped to have the same shared vision. Partnerships are built by continuous effort. Organizationally, you have to eliminate the walls between IT and the business – we’re all in this together.”

“[With WELL] We’re now seeing around 700 telemedicine patients a month and have been able to ramp up our ability to see patients virtually.”

“From an end-user perspective, everything feels like it’s a UNC Health experience and that’s where I think this is really unique.”

“Artera has set us apart. Our ability to directly communicate to patients in their preferred method is huge. It really makes a difference.”

“We get so many referrals completed in a day now because of Artera texting.”

“We can set up campaigns for English, Spanish and Korean since all of the translations are already in Artera.”

“From conception to deployment, these campaigns came together so quickly – it really is so easy to learn Conversation Flows!”

“After the final automated question, we already have about 80 percent of the information we need for an appointment – almost everything.”

“WELL is one of those rare solutions that makes the patient care experience better without breaking the bank. The operational efficiency that WELL unlocks makes it a financial win- win, which is a breath of fresh air!”

"Artera’s platform is a highly effective means for reaching individuals with relevant and appropriate education from WebMD. Together, we are closing that gap to ensure providers can present patients with the most relevant information, based on the point in their care journey."

“Implementing Artera was the best decision Mountain View Medical Center made all year.”

“We’ve discovered that people can’t ignore text messages; it’s just ingrained in us. Often they are surprised that they have a balance at all, even though we had mailed statements and called multiple times.”

“Staff are so appreciative to be able to communicate with our patients like this. This has streamlined their workflow, it has lightened their workload, and they don’t feel as pressured by the end of the day.”

“We’re able to contact more patients this way, but it also takes a lot of frustration off the patients’ end, just knowing that they’re able to get their questions or concerns answered in a timely fashion and don’t have to be on hold.”