“Artera allows us to be more efficient in how we send out the RepuGen text surveys and achieve a higher response rate. Surveys are going out more quickly after the visits and now come from a number the patient will recognize. We are very pleased with the increased response rate.”

“Our staff adapted to using Artera pretty quickly and realized that it was much easier to text a patient than it was to call them.”

“Artera has transformed our patient communications. It has blended naturally and intuitively into our practice operations, and we actively look for ways to use it even more. Artera gives patients a choice they never had before, and they absolutely love it.”

“WELL’s security program is particularly impressive, and security has clearly been a primary focus since the company’s beginning. WELL has made sure to consider the end-to-end data flow process, and they’ve conscientiously deployed all the necessary controls to best address safety, privacy, and potential risk.”

“Staff are so appreciative to be able to communicate with our patients like this. This has streamlined their workflow, it has lightened their workload, and they don’t feel as pressured by the end of the day.”

“We’re able to contact more patients this way, but it also takes a lot of frustration off the patients’ end, just knowing that they’re able to get their questions or concerns answered in a timely fashion and don’t have to be on hold.”

“We would have to try to contact every single patient at the very last minute. It’s incredibly disruptive to try to get ahold of that many patients."

"Artera’s platform is a highly effective means for reaching individuals with relevant and appropriate education from WebMD. Together, we are closing that gap to ensure providers can present patients with the most relevant information, based on the point in their care journey."

“Many of our patients are using their cell phones as a lifeline during this pandemic. [Artera] allows us to reach our patients with essential information about COVID-19 and how to access testing and care through San Ysidro Health.”

“It was amazing to see that nearly all of our patients (96%) took advantage of Artera to coordinate their care. The platform clearly fills a major gap in the ideal customer experience.”

“With the consumerization of healthcare, our patients now have more power than ever before. Artera allows us to focus on retaining them, making them happy, and most importantly focusing on our core competency.”

"Health iPass is committed to simplifying the check-in process and payment workflow for patients. Integrating our communications via Artera Harmony accelerates this mission by delivering patients their relevant checkin and payment information via one trusted provider phone number, improving the overall patient experience."

“It’s been life-changing. Artera has definitely given us a competitive advantage to continue in this industry.”

“We were looking for a more up-to-date patient engagement tool. We needed more timely communication with patients.”

“We just knew that there had to be a better way and we had confidence that Artera could help us solve this.”