84 Artera Testimonials

“From conception to deployment, these campaigns came together so quickly – it really is so easy to learn Conversation Flows!”

"Artera’s platform is a highly effective means for reaching individuals with relevant and appropriate education from WebMD. Together, we are closing that gap to ensure providers can present patients with the most relevant information, based on the point in their care journey."

“In this industry it takes longer to see benefits but with the no-show rates reduction, [Artera] has paid for itself several times over. The ROI is definitely there.”

“We saw the world moving away from outdated manual calls toward real-time messaging, which fosters more meaningful and impactful interactions."

“Through the establishment and maintenance of a management system aligned to both the ISO 27001 and ISO 27701 standards, WELL has committed to a process that will perpetuate a virtuous cycle of continual improvement within the organization. The dedication and rigor with which WELL operates its management system ensure it will continue to excel as its compliance program grows and evolves.”

“Artera has given us a better way to talk to our patients, an easier, more efficient way to reach out to patients, and a better way to handle scheduling.”

"Since the Spine Center has been using Artera, our no show rates have dropped dramatically patients don’t forget about their appointments. It’s been a win-win for patients and for our staff. I love Artera, it just works."

“Artera has transformed our patient communications. It has blended naturally and intuitively into our practice operations, and we actively look for ways to use it even more. Artera gives patients a choice they never had before, and they absolutely love it.”

“It’s naturally part of your workflow. It just immensely improves it.”

“Artera has been instrumental in helping us deploy timely communication to our scheduled patients with a digital agility we previously didn’t have.”

“Conversation Builder allowed us to screen our patients in a safe way, dramatically reducing further outbreaks, streamlining the patient experience, and reducing hundreds of hours of staff time on the phone. It has empowered us to effectively communicate with our patients and we’re continuing to explore new ways to use it every day.”

“Implementing Artera was the best decision Mountain View Medical Center made all year.”

“We’ve discovered that people can’t ignore text messages; it’s just ingrained in us. Often they are surprised that they have a balance at all, even though we had mailed statements and called multiple times.”

“It’s hard enough to be a patient – we want to make their experience with us as positive and seamless as possible.”

“It really helped to have the same shared vision. Partnerships are built by continuous effort. Organizationally, you have to eliminate the walls between IT and the business – we’re all in this together.”