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“The value of this campaign is that it delivered a timely reminder for patients to come in for their mammography and made it easy for them to schedule their appointment.”
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“It really helped to have the same shared vision. Partnerships are built by continuous effort. Organizationally, you have to eliminate the walls between IT and the business – we’re all in this together.”
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"Artera’s platform is a highly effective means for reaching individuals with relevant and appropriate education from WebMD. Together, we are closing that gap to ensure providers can present patients with the most relevant information, based on the point in their care journey."
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“In orthopedics, we are all about speed – we want to get people in and get people out quickly. Artera’s automations integrate seamlessly into our EMR and automate parts of our scheduling workflow. Automations to speed up the process, and EMR integrations to simplify our lives.”
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“It’s more so about reducing cumbersome tasks to focus more attention on the patients who truly need to talk to someone.”
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“There were several benefits to adopting Artera ScheduleCare and Artera Intake and Payments, including vendor consolidation – one contract, one bill – knowing that our staff will continue to only use one platform to communicate with patients, keeping it efficient and secure, and for our patients, they would have a …
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“Implementing Artera really exceeded our expectations especially since it’s so easy to train a user on it. We haven’t had any problems so I think it was done really well.”
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“We’ve found that Artera is fairly intuitive, allowing us to quickly get things done and efficiently communicate with our patients.”
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“The data we are able to source provides us valuable insight into the patient experience. With it, we can measure the impact of our communication strategies, identify any issues or opportunities within individual departments, gauge patient engagement, and review historical data to inform our next steps in patient communication.”
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“It’s hard enough to be a patient – we want to make their experience with us as positive and seamless as possible.”
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“We're always looking to move forward and expand to where it makes logical sense. Now it’s one of our better tools, and that’s for certain.”
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“In this industry it takes longer to see benefits but with the no-show rates reduction, [Artera] has paid for itself several times over. The ROI is definitely there.”
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“Artera really streamlined the process for us to be able to reach a large community easily.”
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“We can set up campaigns for English, Spanish and Korean since all of the translations are already in Artera.”
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“Very few people answer their phones these days, and even fewer check their voicemails.”