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"Before VPI, we had agents with calculators on their desk and little mini-spreadsheets they would build where they would go into their phone stats and try to plug in data to calculate where they were at. It was a very manual process."
“It's been an extremely useful system, and that's why our Business Tax Group is so anxious to get their own VPI system installed - to be able to go back and say, 'This is what was said'!"
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