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Vocalcom Case Studies

  • Babilou Presence and reassurance at the service of customer satisfaction

    Benjamin Cazin Customer Service Manager

  • SFR Combining agility and flexibility for tailor-made customer service

    Étienne de Tournemire Technical Director of General Public Customer Service
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    Genesys
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    Genesys is a leading provider of customer service and contact center solutions. With more than 2,000 customers in 80 countries, Genesys software directs more than 100 million interactions every day from the contact center to the back office, helping companies …

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