223 UserTesting Testimonials

“Subway keeps finding new ways to use the UserTesting platform to get invaluable insights into what our customers want and need.”

“Showing a stakeholder a highlight reel of UserTesting videos that showcase an opportunity is an extremely powerful thing.”

"People canceled their free trial the same day when they signed up. But after the team's work over the course of one year, we were able to reduce that by 20%. And overall revenue from new users increased by 6%."

"With UserTesting, we've empowered all our teams to get far faster insights than before without sacrificing quality. Everyone has embraced it as a preferred way to collect user feedback and uncover actionable human insights."

"It’s amazing that I can sit in my office and set up a UserTesting study and get all the results back within 30 minutes. That’s about the amount of time it would take me to take a cab to the airport. It’s an amazing time saver.”

“We’ve seen amazing results outperforming our expectations, even as we battle travel restrictions due to COVID-19. Of course, much of the credit for this newfound success is largely due to Avi’s work and the insights gathered through UserTesting.”

"UserTesting is a key driver to Indeed Incubator's success because the human insights we get are so fast, helpful, and easy to share."

“UserTesting has helped us shape different products, campaigns, and ideas quickly, putting our customers front and center. We run studies roughly every week which are informing how we shape our platform and scale our business.”

“What makes Marketing Insight different from other platforms is that you clearly understand the rationale behind customer feedback. You can see and hear genuine moments of joy and frustration and that type of feedback is invaluable.”

“By using UserTesting to collect feedback, we were able to get insights from customers that we wouldn’t have been able to capture otherwise. The decision was between testing fast, or not testing at all.”

"My CEO praised my team for the speed and quality of our insights through UserTesting. The platform gives us clear decisions in less than a day."

"This study has helped our team effectively identify and advocate for changes across the company that prospects and customers actually want based on their journey, which is our ultimate goal."

“If we could understand what some of the mechanisms are that people have in their mental models for how they might connect things together—whether it's by skill, by task, by job title—we can start building that into the user experience so we can dynamically put content together in the right ways. In ways that are meaningful for the people we're trying to help."

"Even with a tight schedule, we strive to get things right for customers. Now, we can run tests and get results the same day. I didn't imagine this was possible before we had UserTesting."

"Now we can reach global audiences with a diverse cross section of people for our studies. That's important to our team."