223 UserTesting Testimonials

“Subway keeps finding new ways to use the UserTesting platform to get invaluable insights into what our customers want and need.”

“Showing a stakeholder a highlight reel of UserTesting videos that showcase an opportunity is an extremely powerful thing.”

"People canceled their free trial the same day when they signed up. But after the team's work over the course of one year, we were able to reduce that by 20%. And overall revenue from new users increased by 6%."

“Within digital at Burberry, we're really good at creating bespoke features. Where UserTesting is helping us, is identifying the right ways to surface this content to our users, so they can enjoy what we’ve created.”

"My favorite thing about UserTesting is the way it bridges the gap between the user and the decision maker."

"It's not just a solution for researchers, it's a critical solution for the business.”

"To help our customers launch the most compelling digital experiences, we partner with UserTesting to bring human insight into our design process, empowering us with a higher degree of confidence."

“Every decision we make is backed by customer-centric research. Human insights allow us to build more beautiful, engaging, and usable experiences.”

"The marketing department uses UserTesting to test the messaging that they have on several key web pages. From that, they were able to boost the amount of page views by up to 400%, which was fantastic."

"There's a bit of magic that starts to happen after teams spend time one-on-one, or one with many, with a group of customers. They start to develop an empathy for the end user and an intuition around the problems they have, and how we could solve that really well.”

"It’s quick and easy to set up tests with UserTesting - and, with the help of the Contributor Network, the results come back to us quickly. Those insights help us make the app better."

"The My Pup team completely renovated our app based on the UserTesting responses, and simplified content for our users to digest. This heightened engagement!"

"Moving into digital is an area that we have been doing for some time and are continuing to move forward in. And so learning about how users are using those products and how to best deliver them helps us grow the entire company."

"Working with UserTesting, we hear important insights from our customers. They identify the pain points so that we can eliminate them. And then we can make the path to becoming subscribers smoother than it was before.”

"My favorite thing about UserTesting is the speed of the results. The fact that I can ask a question in the morning and be able to feed back a result in the afternoon."