223 UserTesting Testimonials

“Subway keeps finding new ways to use the UserTesting platform to get invaluable insights into what our customers want and need.”

“Showing a stakeholder a highlight reel of UserTesting videos that showcase an opportunity is an extremely powerful thing.”

"People canceled their free trial the same day when they signed up. But after the team's work over the course of one year, we were able to reduce that by 20%. And overall revenue from new users increased by 6%."

"UserZoom's research tools have transformed our delivery of insight, and our roles would be virtually impossible to perform without them. Outputs from our UserZoom testing help us positively impact the lives of our customers every day."

“If you work in the UX space then this is a must-attend conference packed with information and like minded people!”

“It was inspirational to connect with so many people who are passionate about delivering awesome experiences for their customers! I took away some actionable learnings that will make me a better product leader and was grateful to have the opportunity to share some of my experiences with a larger group. And I had a great time doing it! Kudos to UserTesting for putting on such an amazing conference.”

"Given it was UserTesting's inaugural summit, I didn't know what to expect. Generally I tend to find inaugural conferences to be a hit or miss because it's everyone's first time gathering for that event, but THiS19 definitely exceeded my expectations!"

“The breakout session on storytelling was amazing! I can't say enough good things about the presenters on their content.”

"UserTesting is the platform that enables us to very rapidly spin up research studies, get directly in touch with our users and our potential users, find things out, and then synthesize those learnings into product experiences. It's a direct way for us to learn and build products."

"UserTesting's OneWorld program is a grant program that lets us access the product and network for free. As a non-profit, we don't have a huge research budget and it is a huge unlock for us to be able to use that without having to find the money for it."

"A part of Kiva's lender experience is that intangible reaction a borrower has when they look at the project description. And you can only observe that by seeing their face–and that moment of delight–when you show them the website."

"Listen to users and design solutions from their point of view. Inevitably, you will build more engaging experiences."

"This was a huge win for Key Design Studio. This was our first experience design project that merged a physical and a digital experience. The project’s success allowed us to gain momentum for an increasing number of projects that consider industrial design and digital design."

"Leveraging UserTesting's Premier Support has allowed our team to scale and help designers and other stakeholders run their own tests. We do that with guardrails so we can ensure that everything they test aligns with our standards."

"We like to identify problems with data and once we identify those problems, we need to go into UserTesting because we don't know the why. So we need to take it to the users to understand and help solve that problem."