“We believe that Trustpilot greatly improves our customer relations by continuously asking for feedback about our service. At Sambla we also incorporate Trustpilot in our marketing as well as a follow up tool to ensure that we always improve our service."
"I was not expecting when we started with Trustpilot the positive impact it was going to have on our customer service team. They work day in, day out with customers who aren’t necessarily satisfied with our work. Being able to see the overwhelming positive response we have about our site really validates the work they do."
"As an emerging fintech player, we have to exude trustworthiness if we expect customers to feel comfortable sharing their social security numbers and financial data. Trustpilot content on our website and in our ads gets that message across. Now. Trustpilot has become an integral part of our business operations — our whole Leadership Team reads every single review."
“There has been a lot of reassurance that we are meeting both client and candidate expectations in terms of timing of finding the right candidate or on the flipside, finding the right role.”
“Trustpilot helps us reduce consumer doubt and increase trust and confidence through third-party validation. Leveraging our verified reviews through the TrustBox widget also proves to new and existing travellers that our customer's voice matters to us. We recommend Trustpilot as a great and easy way to power your business forward."
“Clearly, Trustpilot has thought through their business model with both the reviewers and businesses in mind, which is a dramatically refreshing change from every other review site we’ve worked with.”
“We use Trustpilot to gather third party, customer verified reviews. And we take our reviews seriously."
"Trustpilot’s integration with Shopify Plus means our reviews strategy is closely aligned with our eCommerce strategy. Our customer experience is always a top priority. Trustpilot helps us improve that experience and show others the proof."
"I would describe Trustpilot as a best-in-class solution for receiving critical customer feedback underpinned by a mature and sophisticated technical infrastructure which is perfect for bespoke solutions."
"Proving that we’re trustworthy is the key to all of that."
“Using Trustpilot has also helped us to enhance our brand reputation; our customers can see the volume of positive reviews and hear first hand about other customers’ great experiences."
"Intoxalock is focused on delivering amazing service to our customers, especially during what can be a challenging time. In order for us to get a more authentic assessment from our customers, we needed a neutral and reliable tool like TrustPilot to get genuine feedback. While some of our customers have elected to have an ignition interlock device for one reason or another, most have made a mistake and are now being required to get one installed."
“My favorite feature on Trustpilot - as far as a data nerd - I’d have to say the Dashboard and also the statistics module. It’s a place you can very quickly tap into what’s going on with your feedback and not only have a lot of stats and understanding at your fingertips but it also makes it really easy to dial in to exactly what’s happening.”
“I absolutely love the new Trustpilot image generator and have used it frequently on social media to help advertise our business. I’ve found that there is no better way of showing off our ‘excellent’ Trustpilot rating on social media!”
"I A/B tested on the product page: one version with the TrustBox list, one without. The product page with the Trustpilot widget converted almost 50% better than the non-Trustpilot version."