138 Trustpilot Testimonials

“We believe that Trustpilot greatly improves our customer relations by continuously asking for feedback about our service. At Sambla we also incorporate Trustpilot in our marketing as well as a follow up tool to ensure that we always improve our service."

"I was not expecting when we started with Trustpilot the positive impact it was going to have on our customer service team. They work day in, day out with customers who aren’t necessarily satisfied with our work. Being able to see the overwhelming positive response we have about our site really validates the work they do."

"As an emerging fintech player, we have to exude trustworthiness if we expect customers to feel comfortable sharing their social security numbers and financial data. Trustpilot content on our website and in our ads gets that message across. Now. Trustpilot has become an integral part of our business operations — our whole Leadership Team reads every single review."

“Our commitment to making our customers happy has always been the backbone of our business. We feel this milestone is a huge badge of confidence from our customers, and we want to thank them for taking the time to leave a review.”

“I wanted to show our customers that we take our work seriously, what better way to prove it with top ratings in Trustpilot? Also to brag about it.”

“Ecommerce is all about trust. And Trustpilot helps people trust us. At the fair, we wanted a stand where people would see we're a webshop in an instant. It is strategic to then show them we can be trusted at that same moment. And the fact that we willingly disclose this information shows our focus on excellent customer service. Our TrustScore and star rating helped us do just that!“

“We are a small business in a competitive online marketplace. Trustpilot allows us to collect reviews from all of our customers quickly and easily - and showing those reviews in a way that gives our website higher credibility and "social proof". The automation of the review process, both for company and product reviews, means that we can spend our time focusing on the things that make our customers happier. We are proud of our star rating - and Trustpilot's tools make it easier to show our positive feedback on our website, in our e-mail marketing, and in our social media marketing."

“I’d like to think having the score on our ads backs up the rest of the messages and gives them more of a human touch rather than just another corporate ad trying to sell something."

“Our core values are trust and transparency. We feel by inviting all our customers to leave feedback and displaying our TrustScore we can successfully portray our message across. After all, our customers are the best form of advertising.”

“Now that we have our 5-star rating, which we’re incredibly proud of, we’re going to share it wide and far. Our two biggest audiences sit with our newsletter, ‘Inside Atom’ and on our official Twitter channel, the latter having over 20k followers. As such, they seemed like the natural places to start. To date, the tweet has received nearly 30k views, but this is just the start. We’ve also created a ‘highlight’ on our Instagram channel of some of the latest reviews, which we’ll look to update monthly. Over the coming weeks we’ll look to push this message across more of our social channels and spread the good news!”

“Building trust is key to MyOptique Group, especially for prescription glasses, a fashion accessory one wears every day, and a medical device. This is why we have been featuring our Trustscore on all key customer touch points: our site, of course, but also on emails, social media and in our marketing campaigns, most notably in the Tube and on TV. Ultimately, our existing customers are our best advocates and showcasing their enthusiastic reviews is the best way to build trust with new customers.”

"Trustpilot has worked wonders for our brand."

“Trustpilot stars and logo provide credibility for audiences who've never heard of us. Almost every new business relationship we make comments on seeing our ad in Southwest.”

“Engagement rate is significantly higher when we use reviews compared to a lot of what we share online. Big, happy faces accompanied by a real customer review seems to resonate well with people scrolling through their news feed. Being an online business, our excellent team behind the scenes rarely gets the public recognition it deserves. Our service is far and away the best in the surety industry. It's easy for us (and our competitors) to make such claims, so we rely on reviews from our customers to drive that fact home to new prospects doing research.”

“Reviews can be super powerful, especially when you show them in a fun and creative way. Instagram stories allow us to show our Trustpilot reviews to an already engaged and interested audience.Every time we show our reviews on our IG stories we have around 40,000 eyes on it, so the influence is definitely there.”