138 Trustpilot Testimonials

“The best part of Trustpilot for us have been our increases in conversion rate and revenue per visitor, as well as the ease of use of Trustpilot’s platform and customer service. The UI is clean and easy to use so you can easily get insights from all of your reviews. From the regular email reminders, it’s easy to keep a pulse on your reviews and how your customers are feeling. When you combine that with the support we get from our Customer Success Manager it really helps us make sure we’re getting the most out our reviews and the capabilities Trustpilot provides.”

“Our dedicated account representatives do an amazing job of keeping our customers happy and coming back for a level of care unmatched and overlooked by others. Trustpilot accurately represents our dedication.”

"The ability to display location-specific star ratings on our web pages help customers feel confident that the location they are planning to rent from has an excellent service record."

"I A/B tested on the product page: one version with the TrustBox list, one without. The product page with the Trustpilot widget converted almost 50% better than the non-Trustpilot version."

“Our commitment to making our customers happy has always been the backbone of our business. We feel this milestone is a huge badge of confidence from our customers, and we want to thank them for taking the time to leave a review.”

“I wanted to show our customers that we take our work seriously, what better way to prove it with top ratings in Trustpilot? Also to brag about it.”

“Ecommerce is all about trust. And Trustpilot helps people trust us. At the fair, we wanted a stand where people would see we're a webshop in an instant. It is strategic to then show them we can be trusted at that same moment. And the fact that we willingly disclose this information shows our focus on excellent customer service. Our TrustScore and star rating helped us do just that!“

“We believe that Trustpilot greatly improves our customer relations by continuously asking for feedback about our service. At Sambla we also incorporate Trustpilot in our marketing as well as a follow up tool to ensure that we always improve our service."

“We are a small business in a competitive online marketplace. Trustpilot allows us to collect reviews from all of our customers quickly and easily - and showing those reviews in a way that gives our website higher credibility and "social proof". The automation of the review process, both for company and product reviews, means that we can spend our time focusing on the things that make our customers happier. We are proud of our star rating - and Trustpilot's tools make it easier to show our positive feedback on our website, in our e-mail marketing, and in our social media marketing."

“I’d like to think having the score on our ads backs up the rest of the messages and gives them more of a human touch rather than just another corporate ad trying to sell something."

“Our core values are trust and transparency. We feel by inviting all our customers to leave feedback and displaying our TrustScore we can successfully portray our message across. After all, our customers are the best form of advertising.”

“Now that we have our 5-star rating, which we’re incredibly proud of, we’re going to share it wide and far. Our two biggest audiences sit with our newsletter, ‘Inside Atom’ and on our official Twitter channel, the latter having over 20k followers. As such, they seemed like the natural places to start. To date, the tweet has received nearly 30k views, but this is just the start. We’ve also created a ‘highlight’ on our Instagram channel of some of the latest reviews, which we’ll look to update monthly. Over the coming weeks we’ll look to push this message across more of our social channels and spread the good news!”

“Building trust is key to MyOptique Group, especially for prescription glasses, a fashion accessory one wears every day, and a medical device. This is why we have been featuring our Trustscore on all key customer touch points: our site, of course, but also on emails, social media and in our marketing campaigns, most notably in the Tube and on TV. Ultimately, our existing customers are our best advocates and showcasing their enthusiastic reviews is the best way to build trust with new customers.”

"Trustpilot has worked wonders for our brand."

“Trustpilot stars and logo provide credibility for audiences who've never heard of us. Almost every new business relationship we make comments on seeing our ad in Southwest.”