"The ability to display location-specific star ratings on our web pages help customers feel confident that the location they are planning to rent from has an excellent service record."

"It’s very important for us to provide our customers with the best experience and products, and therefore we’re continually trying to improve. The insights from products reviews help us do just that."

"Unfavorable reviews have helped us address customer issues and questions immediately, which gives us a better chance at providing an overall positive customer experience. Without the reviews, we may not even know there was a problem in the first place."

“Our commitment to making our customers happy has always been the backbone of our business. We feel this milestone is a huge badge of confidence from our customers, and we want to thank them for taking the time to leave a review.”

“I wanted to show our customers that we take our work seriously, what better way to prove it with top ratings in Trustpilot? Also to brag about it.”

“Ecommerce is all about trust. And Trustpilot helps people trust us. At the fair, we wanted a stand where people would see we're a webshop in an instant. It is strategic to then show them we can be trusted at that same moment. And the fact that we willingly disclose …

“We believe that Trustpilot greatly improves our customer relations by continuously asking for feedback about our service. At Sambla we also incorporate Trustpilot in our marketing as well as a follow up tool to ensure that we always improve our service."

“We are a small business in a competitive online marketplace. Trustpilot allows us to collect reviews from all of our customers quickly and easily - and showing those reviews in a way that gives our website higher credibility and "social proof". The automation of the review process, both for company …

“I’d like to think having the score on our ads backs up the rest of the messages and gives them more of a human touch rather than just another corporate ad trying to sell something."

“Our core values are trust and transparency. We feel by inviting all our customers to leave feedback and displaying our TrustScore we can successfully portray our message across. After all, our customers are the best form of advertising.”

“Now that we have our 5-star rating, which we’re incredibly proud of, we’re going to share it wide and far. Our two biggest audiences sit with our newsletter, ‘Inside Atom’ and on our official Twitter channel, the latter having over 20k followers. As such, they seemed like the natural places …

“Building trust is key to MyOptique Group, especially for prescription glasses, a fashion accessory one wears every day, and a medical device. This is why we have been featuring our Trustscore on all key customer touch points: our site, of course, but also on emails, social media and in our …

"Trustpilot has worked wonders for our brand."

“Trustpilot stars and logo provide credibility for audiences who've never heard of us. Almost every new business relationship we make comments on seeing our ad in Southwest.”

“Engagement rate is significantly higher when we use reviews compared to a lot of what we share online. Big, happy faces accompanied by a real customer review seems to resonate well with people scrolling through their news feed. Being an online business, our excellent team behind the scenes rarely gets …