"Trustpilot is super easy to use and is the most robust review platform that I have come across. There are great software review sites out there, but most of them are still playing catch up with Trustpilot."

"The steady stream of feedback our Trustpilot reviews provide have enabled us to clearly see areas of our business that need attention while also highlighting what we're doing well, which is an awesome motivator. There's no better way to analyze our sites' user experience than by hearing it directly from …

“We fully believe that reviews are one of the best ways for our prospective customers to gain trust in our service and offering before they commit to a purchase. It’s a chance for us to really show off to customers why we’re the best place to buy their next car. …

“Trustpilot reviews have helped our company move forward in a positive way. Customer feedback is the best way to improve the day to day performance of our businesses as well as correct the negative experiences or concerns some customers might have had. We have really enjoyed using Trustpilot and it …

“By utilizing TrustPilot reviews we have an opportunity to let our customers tell others their story to not just friends and family, but the country. These stories validate the customer experience. MailMyPrescriptions.com has reinvented the pharmacy experience, and we are using Trustpilot to reinvent storytelling.”

"We’re all about celebrating success and as a company we highlight the best reviews that come through to us. This does go both ways however; we also use the feedback we receive from customers to educate and teach any team members who may be struggling, and use this feedback to …

"Our Trustpilot ratings and reviews are an important metric of our customer service for the board and heads of departments, and it’s a great indication for our business and helps employees understand the bigger picture around customer satisfaction across the industry. A lot of our departments leverage the customer insights …

"Trustpilot reviews are the single biggest factor in our sales process. You can have the best sales people in the world, but if the person on the other end of the line can’t trust you, you’ve got no chance. Our reputation online allows us to pick up that phone in …

"We’re still breaking records for sales, and have posted some of the highest figures in the 5 years since we started working with Trustpilot. Because of the global pandemic – small businesses need as much support as ever and one way to survive (or thrive) in the current situation is …

“In the crazy year that is 2020, we can’t possibly talk about challenges without mentioning the global pandemic we find ourselves in. The fear, ever-changing rules and lifestyle changes have proved to be a rollercoaster for everyone. And it shows no signs of slowing down. We will continue to prioritise …

“We believe that this type of review comes from misunderstandings and from the lack of customer autonomy. After intervening and supporting the client, approximately 80% of our customers changes their reviews and leave a better one.”

"The opportunity to be able to change the view of a negative experience into a positive one is essential, as we want to be known to offer the best customer service, and don’t want any of our customers thinking they aren’t valued. However, without a platform like Trustpilot, we wouldn’t …

“The best part of Trustpilot for us have been our increases in conversion rate and revenue per visitor, as well as the ease of use of Trustpilot’s platform and customer service. The UI is clean and easy to use so you can easily get insights from all of your reviews. …

“Trustpilot has really helped us see improvements in organic search results so that new customers are finding 686 every day. Between the better visibility and social proof throughout our journey, it’s a no brainer for us in terms of standing out from our competition.”

"The ability to display location-specific star ratings on our web pages help customers feel confident that the location they are planning to rent from has an excellent service record."