Trustpilot

Premium
Read 138 Trustpilot reviews and testimonials from customers, explore 124 case studies and customer success stories, and watch 18 customer videos to see why companies chose Trustpilot as their Feedback and Reviews Management Systems

Trustpilot is the online standard in building better customer experiences. Trustpilot connects consumers with the companies they buy from. Shared shopping experiences help consumers make smarter, informed decisions about buying, while companies get concrete feedback from their customers. Trustpilot is passionate about driving transparency across the web--find Trustpilot reviews on search engines, social media, and business websites. Real customer insight fuels business credibility.

Show more
Customer Rating Review Scorebased on 5018 reference ratings
4.7/5.0 (5018)

Featured Testimonials

  • “As a bootstrapped company, we were looking for ways to establish our credibility and increase our reputation. It was very easy to go with Trustpilot, knowing they were a leader in the space.”

  • “The best part of Trustpilot for us have been our increases in conversion rate and revenue per visitor, as well as the ease of use of Trustpilot’s platform and customer service. The UI is clean and easy to use so you can easily get insights from all of your reviews. From the regular email reminders, it’s easy to keep a pulse on your reviews and how your customers are feeling. When you combine that with the support we get from our Customer Success Manager it really helps us make sure we’re getting the most out our reviews and the capabilities Trustpilot provides.”

  • “We are a small business in a competitive online marketplace. Trustpilot allows us to collect reviews from all of our customers quickly and easily - and showing those reviews in a way that gives our website higher credibility and "social proof". The automation of the review process, both for company and product reviews, means that we can spend our time focusing on the things that make our customers happier. We are proud of our star rating - and Trustpilot's tools make it easier to show our positive feedback on our website, in our e-mail marketing, and in our social media marketing."

Featured Case Studies

  • How HomeBridge establishes customer satisfaction as a key differentiator

  • How Crédit Conseil de France uses reviews to improve customer experience

  • Why a true reputation matters to Trueshopping.co.uk

Featured Customer Videos

Additional Trustpilot Information & Resources

Read Trustpilot Reviews, Testimonials & Customer References from 138 real Trustpilot customers.

Browse Trustpilot Case Studies, Customer Success Stories, & Customer References from 124 businesses that use Trustpilot.

Watch Trustpilot Customer Videos to learn why 18 businesses chose Trustpilot.