“Trustpilot has helped us get an increase in new customers as on-site reviews boost customer confidence in our brand.”

“We wanted to make sure we found a trustworthy, reliable review platform that was easy for our customers to use.We conducted extensive research online, and the best solution we found was Trustpilot."

"We find reviews very important due to the fact that we see a massive shift in customer behaviour. The customer of today has many resources to find information on companies before they decide where to purchase."

"Trustpilot is super easy to use and is the most robust review platform that I have come across. There are great software review sites out there, but most of them are still playing catch up with Trustpilot."

"Being able to see the positive feedback we get from our customers just reinforces one of our most consistent values here at IDW: ensuring customers care and satisfaction is our top priority. Forging these strong business relationships is paramount for our success as well as our customers!"

"We decided to sign up for Trustpilot because we wanted to tailor our overall eCommerce strategy around our customers’ needs. Thanks to Trustpilot, we can collect our customers' thoughts and needs to improve our business and their satisfaction."

“We fully believe that reviews are one of the best ways for our prospective customers to gain trust in our service and offering before they commit to a purchase. It’s a chance for us to really show off to customers why we’re the best place to buy their next car. …

“People who see our marketing are going to look for 4 Pillars reviews. It’s clockwork. And 75% of those people who are looking have become or will become customers because of our good reviews.”

“Trustpilot forms part of our overall marketing strategy for the business and is integrated throughout different processes. The platform has helped to give us an edge over competitors for many years, and our stellar customer review performance has assisted us with winning new business year on year.”

“Our dedicated account representatives do an amazing job of keeping our customers happy and coming back for a level of care unmatched and overlooked by others. Trustpilot accurately represents our dedication.”

“Trustpilot is open to the customer so they can talk about any point in the customer journey; they can leave some feedback completely unsolicited and that’s gold dust to us. We get that full spectrum of what a customer feels about Sage as a brand through this facility.”

“We need to leverage appropriate digital channels to get our message across to our B2B and B2C markets. The great thing about Trustpilot is that it works best for organisations that have nothing to hide and have confidence in the quality of their product or service. We simply ask our …

“We take great pride in delivering an exceptional customer experience and as part of that, we pay particular attention to the content on all of our courses. Our Trainers are highly qualified with years of experience and expertise which directly benefits our clients and brings them back to us time …

“In the future, we will be working on maximising the reviews in our marketing and in the new site that we are creating, where the reviews and client experiences will feature more prominently.”

“By pre-tagging reviews, we were able to see which store customer reviews referred to, allowing us to directly talk to specific stores about how to improve their customer experience.”