"Having another layer of third-party validation, and a neutral platform where users can go and express how they've been feeling about their experience with TaxSlayer Pro, shows prospective customers out there who might be hesitant to switch that they can trust our product."

"The ability to display location-specific star ratings on our web pages help customers feel confident that the location they are planning to rent from has an excellent service record."

“In the crazy year that is 2020, we can’t possibly talk about challenges without mentioning the global pandemic we find ourselves in. The fear, ever-changing rules and lifestyle changes have proved to be a rollercoaster for everyone. And it shows no signs of slowing down. We will continue to prioritise …

"Trustpilot has surpassed our expectations and made a significant difference. They were realistic when they said we’d get great results and our A/B testing proves it."

"We find reviews very important due to the fact that we see a massive shift in customer behaviour. The customer of today has many resources to find information on companies before they decide where to purchase."

"While we had positive testimonials, search engines wouldn't index them. By Partnering with Trustpilot, we can showcase validated customer reviews that both search engines and people can understand and trust."

"Trustpilot has helped us to put customer experience centre stage, and has helped potential customers to see we can deliver the same great service online as we do in-store."

"The credibility of customer reviews was the biggest reason for using Trustpilot. To have other people independently verify how great you are is really humbling."

"Reviews are a great source of insight around what customers like (and occasionally don't like) about the business. Feedback gives you what you need to improve and exceed customer expectations."

"When looking at which online review platform to use, Trustpilot was the clear leader as far as exposure and functionality."

"Reviews give customers confidence to buy from us and the opportunity to forward their suggestions for improvement. Feedback helps us stay customer focused and up-to-date. We're always open to new ideas."

"The transparency provided by Trustpilot, along with the ability to interact and re-engage with our users, was a real game changer for us."

"Since putting the reviews on our website, there have been increased click-through rates. The reviews really merged seamlessly with our brand, which is great."

"People recognise Trustpilot as a trusted brand, which gives them added reassurance they are choosing the right company."

"Join Trustpilot. There is a commercial gain to be had by engaging with your customers. Don’t be afraid of reviews."