138 Trustpilot Testimonials

"When looking at which online review platform to use, Trustpilot was the clear leader as far as exposure and functionality."

“We need to leverage appropriate digital channels to get our message across to our B2B and B2C markets. The great thing about Trustpilot is that it works best for organisations that have nothing to hide and have confidence in the quality of their product or service. We simply ask our clients to share their experiences for the benefit of others. Needless to say, we’re very pleased with the response rates and the scores. And though we’re not wholly surprised by the positive feedback, we’re far from complacent and continue to work hard on pushing that 9.3 rating higher still. The valuable qualitative feedback we get through Trustpilot helps us to identify the areas we most need to focus on to do just that.”

"Our best advice is to make use of the amazing help that the Trustpilot onboarding team provides. Kevin is our contact and has been very helpful since welcoming us to Trustpilot! We have regular calls with him so we can ask any questions we have and identify areas for optimising the great results we're seeing."

"Trustpilot has surpassed our expectations and made a significant difference. They were realistic when they said we’d get great results and our A/B testing proves it."

"We find reviews very important due to the fact that we see a massive shift in customer behaviour. The customer of today has many resources to find information on companies before they decide where to purchase."

"While we had positive testimonials, search engines wouldn't index them. By Partnering with Trustpilot, we can showcase validated customer reviews that both search engines and people can understand and trust."

"Trustpilot has helped us to put customer experience centre stage, and has helped potential customers to see we can deliver the same great service online as we do in-store."

"The credibility of customer reviews was the biggest reason for using Trustpilot. To have other people independently verify how great you are is really humbling."

"Reviews are a great source of insight around what customers like (and occasionally don't like) about the business. Feedback gives you what you need to improve and exceed customer expectations."

"Reviews give customers confidence to buy from us and the opportunity to forward their suggestions for improvement. Feedback helps us stay customer focused and up-to-date. We're always open to new ideas."

"The transparency provided by Trustpilot, along with the ability to interact and re-engage with our users, was a real game changer for us."

"Since putting the reviews on our website, there have been increased click-through rates. The reviews really merged seamlessly with our brand, which is great."

"People recognise Trustpilot as a trusted brand, which gives them added reassurance they are choosing the right company."

"Join Trustpilot. There is a commercial gain to be had by engaging with your customers. Don’t be afraid of reviews."

"Having Trustpilot's reviews integrated with our site helps us to stand out from the crowd and convey our message that we're obsessive over customer care."