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Touchpoint Group Case Studies

  • How The Perfect Storm Led To A Logistics Company Sidelining Customer Feedback

  • How insights hidden in a tier 1 bank's data allowed them to uncover the source of an NPS decline

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  • Qualtrics
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    4.7 / 5.0
    Customer References 570 total
    About

    Qualtrics is the technology platform that organizations use to listen, understand, and take action on experience data, also called X-data™. The Qualtrics XM Platform™ is a system of action, used …

  • Medallia
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    4.8 / 5.0
    Customer References 332 total
    About

    Medallia is the Customer Experience Management company that is trusted by hundreds of the world’s leading brands. Medallia’s Software-as-a-Service application enables companies to capture customer feedback everywhere the customer is …

  • QuestBack
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    4.8 / 5.0
    Customer References 71 total
    About

    Questback is the global leader in building employee and customer loyalty through feedback. We were founded on the simple premise that every human being matters and capturing their wisdom will …

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