Touchpoint Group is ISO 27001 certified. All their platforms are tested and audited against the highest security standards worldwide. Touchpoint Group offers solutions designed to drive consumer acquisition and engagement, improve business performance and create stakeholder advocacy for B2C enterprise companies in financial services, insurance, telecommunications, retail and more.
“People make the difference, and without the ability to empower and engage frontline staff to change their behaviour based on feedback, it is very difficult to improve customer satisfaction. We have only two sources of competitive advantage: the ability to learn more about our customers faster than the competition, and the ability to turn that learning into action faster than the competition.”
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