75 Symplr Testimonials

"Providers are able to easily text one another back and forth when it comes to emergency medical treatment without fear of violating HIPAA."

"A must have for HIPAA compliance and real-time communication."

"The health and well-being of all clinical staff, in particular the nursing staff, is central to ensuring safe, timely, patient-centered, and equitable care."

“As Houston Methodist continued to grow, we realized that it was critical to hire employees who would reinforce and drive the organizational culture,” said Carole Hackett, senior vice president of HR. “We needed candidates who displayed the behaviors associated with a high degree of patient focus.”

“One in four employees was new to the organization, and the new hires needed to be integrated into the culture. It was time to take a closer look at who was being hired, why turnover was increasing, and how to prevent dilution of Houston Methodist’s strong culture and values. With a lot of new people and a lot of change, we needed to create a plan.”

“Our managers had always been good at assessing candidates’ technical expertise, but we wanted to make sure they were identifying the candidates who were also the best cultural fit for the organization.”

“symplr’s willingness and ability to adapt their system to our requirements puts us in control while recognizing that to facilitate day-to-day business, we have to work with and always be prepared for the unexpected because that’s also a given."

"We access and process the data more quickly to expedite the turnaround to the payer. I can run a query on 1,000 providers and export it to a flat file in 60 seconds and as a result of that capability, my head no longer swims when I get that type of query."

"Tampa General Hospital is one of the nation’s largest health systems and ranked as the number one hospital in Tampa Bay by U.S. News and World Report. symplr Survey Management has enabled us to effectively measure our workforce’s attitudes and perceptions of compliance across the organization. The platform allows us to continually ensure regulatory compliance, assess risks, and drive the best patient outcomes possible, which is invaluable for driving success across our organization."

"What could be handled in one message used to take 4-5 phone calls and excessive waiting. Now I can message the information - patient name, room and what needs to be done - and the responding nurse has all the information at her fingertips. Information didn't have to be written down on a piece of paper somewhere, reducing miscommunications or mistakes. And it keeps patient information safe."

“We especially appreciate that symplr Learning is tailored to the healthcare industry and our employee population. Rather than create new courses, our education department can simply access existing courses geared toward healthcare. Moreover, they can integrate records from other systems, so employees have a single transcript. We can automate and integrate so much using symplr Learning that it alleviates a significant number of tasks.”

"Great experience. We use it for managing our system-wide annual training. We have about 700 employees and the system helps to keep us organized so we can ensure compliance at all levels."

"Great one-stop-shop for all your compliance needs. I enjoy having everything in one place; we can manage our training and documentation. I have not been able to do so on other platforms."

"Being in a support role for the health system, we use it every day as part of our workflows and to support the clinical teams. As we partner with different departments, providers, and clinics, it is a great tool for them to reach out to us directly and let us know what is happening in real-time, especially if it is affecting patient care. It is our one organizational communication tool now, and we couldn’t be happier with the results."

"The previous Excel spreadsheet had to be updated and printed out, which was a very manual process, and we never knew if things were accurate. Now everything is up to date and it has completely changed our on-call system schedule. As we add facilities and providers, we train all the new users and incorporate their schedules into our system so we can all communicate on the same platform. When we message other clinicians, we reach them immediately."