"The one-on-one support made all the difference. We always felt heard, and any feedback we had was not only listened to but acted upon—or an explanation was provided if it wasn’t feasible. You never feel like your concerns are falling on deaf ears with symplr.”
"We can be confident the content we use is accurate and relevant, without needing to invest our own time researching regulatory changes and modifying e-learning modules."
"Tampa General Hospital is one of the nation’s largest health systems and ranked as the number one hospital in Tampa Bay by U.S. News and World Report. symplr Survey Management has enabled us to effectively measure our workforce’s attitudes and perceptions of compliance across the organization. The platform allows us to continually ensure regulatory compliance, assess risks, and drive the best patient outcomes possible, which is invaluable for driving success across our organization."
"symplr has been a game changer for our Value Analysis program since implementation. We have been able to create more proficient workflows, revamp the way we track our spending, and most importantly, utilize the product comparison tools when making key decisions. All our team members, from reimbursement to Nurse Managers, believe symplr has been a great addition to our organization."
“We know what vendor has been in and talking to whom, which allows us to look very closely at our contracts to make sure we don’t add an SKU. It’s also reduced our duplicate SKUs.”
“When we made the switch to symplr Compliance, it was an easy decision because it wasn’t a canned platform; it was intuitive, and we could build it to our specifications. If the other, more expensive vendor could have built what we needed, we would have paid more and gone that route."
"Seeing my coworkers start to slip into the new cred routine feels pretty amazing on it's own. Due to the change in the way things work and the system requirements for Vistar, etc, Paula has made a submission request to change my job to Credentilaing Analyst, a position that has never existed at Group Health. Vistar has definitely made a lot of changes in the world of Group Health credentialing. The system is so much better at queries and tracking than anything we've had before and I'm only breaching the tip of the iceberg. All the work that's gone into getting us to this stage is more than well worth it."
“I love the fact Committee Manager could be adapted to suit us, so that we didn’t have to change the way we’d always done things."
"When it comes to stroke team activation, saving one minute saves millions of brain cells. [symplr Clinical Communications] saves us valuable time and enables our teams to come together quickly, informed, and prepared to save lives."
"I prefer using symplr. Being able to swipe my badge helps make signing in much faster."
"Providers are able to easily text one another back and forth when it comes to emergency medical treatment without fear of violating HIPAA."
“Our challenges are not unique. Reliance on temporary labor has increased across the industry, and the temp labor rates have gone up significantly.”
“Making a lot of changes in the system or different pay practices to retain our workforce is really time consuming for the small team that we are."
“symplr’s willingness and ability to adapt their system to our requirements puts us in control while recognizing that to facilitate day-to-day business, we have to work with and always be prepared for the unexpected because that’s also a given."
"I would recommend Vistar over any other available database that exists .Not only has Vistar met our overall criteria for administration, auditing, data-mining, data entry minimization and data task automation, management tools and full-featured reporting tools, the system is proven. I can honestly say the database has been virtually trouble-free. Current industry standards of other health plans reflect that they are staffed with at least 5-7 specialists, however with Vistar as our credentialing database we are staffed with 3 for a provider network of over 15,000. Moreover, we have just added the CAQH Dynamic Import Utility which will allow us to pre-populate data for credentialing through rosters and download data directly to Vistar eliminating the need for some data entry. With Vistars excellent track record and multi-entity functionalities we are also using Vistar for network recruiting, provider network management inclusive of contract and contact management."