“If we have a contract, it has to go into symplr so we can review, approve, and sign it. All supply chain, education, software, MIS contracts, even if it’s a click bait/wrap contract, it still goes through symplr first for review and approval before anything.”
"Criminal checks are crucial to us for the safety of our patients and staff."
"We’re able to capture all our incidents, whether they be quality, compliance, privacy, or security, all in one place. And the reporting tool puts the ability to generate various reports easily into our hands."
"Easy to set up and easy to add additional users. We use it every day to communicate with Medical Director and Anesthesia staff regarding patient concerns before they are admitted, patient concerns while they are here, and to share the daily surgery schedule with the anesthesia staff. It is a great program to share confidential information in a secure manner."
“symplr’s willingness and ability to adapt their system to our requirements puts us in control while recognizing that to facilitate day-to-day business, we have to work with and always be prepared for the unexpected because that’s also a given."
"At Henry Community Health, we look for solutions that enable us to be agile in our adoption and lower our infrastructure footprint. symplr Workforce, specifically the self-scheduling mobile functionality, has been a game changer for our organization. As a long-standing customer of symplr, the experience migrating to symplr Workforce has elevated us from a vendor/customer relationship to a true partnership."
“When we made the switch to symplr Compliance, it was an easy decision because it wasn’t a canned platform; it was intuitive, and we could build it to our specifications. If the other, more expensive vendor could have built what we needed, we would have paid more and gone that route."
“Submitting incomplete applications gave providers and APPs the illusion they were being proactive and helpful but we couldn’t start processing an incomplete application, so it further slowed the process and increased frustration and stress levels as deadlines loomed."
"The best part of the program is that it's focused on the healthcare industry. The designers understand the unique needs of healthcare recruitment. The support team is on the job, and very responsive to any questions. The development team is always looking for ways to improve the system."
"Being in a support role for the health system, we use it every day as part of our workflows and to support the clinical teams. As we partner with different departments, providers, and clinics, it is a great tool for them to reach out to us directly and let us know what is happening in real-time, especially if it is affecting patient care. It is our one organizational communication tool now, and we couldn’t be happier with the results."
"The previous Excel spreadsheet had to be updated and printed out, which was a very manual process, and we never knew if things were accurate. Now everything is up to date and it has completely changed our on-call system schedule. As we add facilities and providers, we train all the new users and incorporate their schedules into our system so we can all communicate on the same platform. When we message other clinicians, we reach them immediately."
"We had no standard platform or approach to manage our provider data. When it came to our process too, it was a free-for-all. This caused provider data integrity issues that negatively affected a number of areas and processes, including provider satisfaction, patient satisfaction, compliance, misdirected results routing and decision support."
“symplr Directory has provided a one stop verification tool for employed, credentialed and referring providers. The system is accurate and easy to use."
"symplr Learning provides a full catalog of courses to accommodate new learning challenges, along with the flexibility and authoring tools needed to develop additional courses. Plus, symplr Learning has been a terrific partner in collaborating on additional features we need due to regulatory changes."
"Seeing my coworkers start to slip into the new cred routine feels pretty amazing on it's own. Due to the change in the way things work and the system requirements for Vistar, etc, Paula has made a submission request to change my job to Credentilaing Analyst, a position that has never existed at Group Health. Vistar has definitely made a lot of changes in the world of Group Health credentialing. The system is so much better at queries and tracking than anything we've had before and I'm only breaching the tip of the iceberg. All the work that's gone into getting us to this stage is more than well worth it."