75 Symplr Testimonials

"symplr Learning provides a full catalog of courses to accommodate new learning challenges, along with the flexibility and authoring tools needed to develop additional courses. Plus, symplr Learning has been a terrific partner in collaborating on additional features we need due to regulatory changes."

"I wanted to mention to you that it has been such a wonderful experience working with your company. I deal with a variety of healthcare vendors on a daily basis and I find the staff at Vistar to be the most pleasant and responsive."

"Our previous vendor credentialing system met our basic requirements, but their inability to handle direct appointment requests resulted in unexpected, pointless cold shows that wasted our incredibly busy staff ’s time, energy, and resources. The fact that we typically waited days for an inadequate response to our vendor credentialing queries with the old system also affected our comfort levels and productivity."

“Everything stayed in its own home, which allowed us to perform a heavy lift of cleaning up bad data before migrating. We were able to easily identify and exclude outdated or incorrect information, so it didn’t transfer into the new system.”

"The one-on-one support made all the difference. We always felt heard, and any feedback we had was not only listened to but acted upon—or an explanation was provided if it wasn’t feasible. You never feel like your concerns are falling on deaf ears with symplr.”

"Easy to set up and easy to add additional users. We use it every day to communicate with Medical Director and Anesthesia staff regarding patient concerns before they are admitted, patient concerns while they are here, and to share the daily surgery schedule with the anesthesia staff. It is a great program to share confidential information in a secure manner."

"[Midas] Statit graphs and scorecards are used during TJC inspections to illustrate our physician OPPE process. TJC was very complimentary of our Provider Scorecards."

"We access and process the data more quickly to expedite the turnaround to the payer. I can run a query on 1,000 providers and export it to a flat file in 60 seconds and as a result of that capability, my head no longer swims when I get that type of query."

"I would recommend Vistar over any other available database that exists .Not only has Vistar met our overall criteria for administration, auditing, data-mining, data entry minimization and data task automation, management tools and full-featured reporting tools, the system is proven. I can honestly say the database has been virtually trouble-free. Current industry standards of other health plans reflect that they are staffed with at least 5-7 specialists, however with Vistar as our credentialing database we are staffed with 3 for a provider network of over 15,000. Moreover, we have just added the CAQH Dynamic Import Utility which will allow us to pre-populate data for credentialing through rosters and download data directly to Vistar eliminating the need for some data entry. With Vistars excellent track record and multi-entity functionalities we are also using Vistar for network recruiting, provider network management inclusive of contract and contact management."

"Tampa General Hospital is one of the nation’s largest health systems and ranked as the number one hospital in Tampa Bay by U.S. News and World Report. symplr Survey Management has enabled us to effectively measure our workforce’s attitudes and perceptions of compliance across the organization. The platform allows us to continually ensure regulatory compliance, assess risks, and drive the best patient outcomes possible, which is invaluable for driving success across our organization."

"Excellent ATS for healthcare. It's super easy to keep track of active candidates as well as candidates that have applied in the past, as well as serving as a database for future contacts and prior employees."

“Submitting incomplete applications gave providers and APPs the illusion they were being proactive and helpful but we couldn’t start processing an incomplete application, so it further slowed the process and increased frustration and stress levels as deadlines loomed."

"We had no standard platform or approach to manage our provider data. When it came to our process too, it was a free-for-all. This caused provider data integrity issues that negatively affected a number of areas and processes, including provider satisfaction, patient satisfaction, compliance, misdirected results routing and decision support."

“symplr Directory has provided a one stop verification tool for employed, credentialed and referring providers. The system is accurate and easy to use."

“Elevating our peer review process was mission critical to Cone Health, as it safeguards quality initiatives, ensures compliance, and affects patient outcomes and reimbursement under value-based payment systems. We transformed this process, cutting waste, empowering the team, and engaging peer reviewers. We hope that other provider organizations and their patients will benefit from our learnings and implement initiatives that will garner similar success.”