75 Symplr Testimonials

“If we have a contract, it has to go into symplr so we can review, approve, and sign it. All supply chain, education, software, MIS contracts, even if it’s a click bait/wrap contract, it still goes through symplr first for review and approval before anything.”

"What could be handled in one message used to take 4-5 phone calls and excessive waiting. Now I can message the information - patient name, room and what needs to be done - and the responding nurse has all the information at her fingertips. Information didn't have to be written down on a piece of paper somewhere, reducing miscommunications or mistakes. And it keeps patient information safe."

“symplr’s willingness and ability to adapt their system to our requirements puts us in control while recognizing that to facilitate day-to-day business, we have to work with and always be prepared for the unexpected because that’s also a given."

“Making a lot of changes in the system or different pay practices to retain our workforce is really time consuming for the small team that we are."

"Criminal checks are crucial to us for the safety of our patients and staff."

“Hennepin depends on eVIPs to be a single source of truth: to reliably and consistently provide Hennepin with accurate, trustworthy data that is cascaded and auto-populated to various departments – from customer service to medical administration and public safety."

"It isn’t hard to quantify the outcomes [symplr Clinical Communications] has helped us achieve. Technology consolidation and user adoption often are not easy to accomplish, but we now have thousands of active users collaborating on one, unified platform. With that as our foundation, we’re set up for success."

“We know what vendor has been in and talking to whom, which allows us to look very closely at our contracts to make sure we don’t add an SKU. It’s also reduced our duplicate SKUs.”

"Seeing my coworkers start to slip into the new cred routine feels pretty amazing on it's own. Due to the change in the way things work and the system requirements for Vistar, etc, Paula has made a submission request to change my job to Credentilaing Analyst, a position that has never existed at Group Health. Vistar has definitely made a lot of changes in the world of Group Health credentialing. The system is so much better at queries and tracking than anything we've had before and I'm only breaching the tip of the iceberg. All the work that's gone into getting us to this stage is more than well worth it."

"We access and process the data more quickly to expedite the turnaround to the payer. I can run a query on 1,000 providers and export it to a flat file in 60 seconds and as a result of that capability, my head no longer swims when I get that type of query."

“The peer referencing tool has dramatically improved compliance ratings, increased customer satisfaction levels by an impressive 50% and enhanced the credentialing team’s overall efficiency."

“Everything stayed in its own home, which allowed us to perform a heavy lift of cleaning up bad data before migrating. We were able to easily identify and exclude outdated or incorrect information, so it didn’t transfer into the new system.”

"The one-on-one support made all the difference. We always felt heard, and any feedback we had was not only listened to but acted upon—or an explanation was provided if it wasn’t feasible. You never feel like your concerns are falling on deaf ears with symplr.”

“symplr Access enables St. Luke’s to meet requirements by providing our teams with immediate access to user-friendly dashboards, which display real-time information about who has checked in and if they’re in compliance. This tool helps ensure that we maintain the required level of visibility to uphold regulatory standards.”

"We just received our written audit results, and we scored a 99.8% in credentialing, something we could not have accomplished without Vistar. I am so grateful for you all in recognizing our need for speed."