75 Symplr Testimonials

"The one-on-one support made all the difference. We always felt heard, and any feedback we had was not only listened to but acted upon—or an explanation was provided if it wasn’t feasible. You never feel like your concerns are falling on deaf ears with symplr.”

"We can be confident the content we use is accurate and relevant, without needing to invest our own time researching regulatory changes and modifying e-learning modules."

"Tampa General Hospital is one of the nation’s largest health systems and ranked as the number one hospital in Tampa Bay by U.S. News and World Report. symplr Survey Management has enabled us to effectively measure our workforce’s attitudes and perceptions of compliance across the organization. The platform allows us to continually ensure regulatory compliance, assess risks, and drive the best patient outcomes possible, which is invaluable for driving success across our organization."

"Seeing my coworkers start to slip into the new cred routine feels pretty amazing on it's own. Due to the change in the way things work and the system requirements for Vistar, etc, Paula has made a submission request to change my job to Credentilaing Analyst, a position that has never existed at Group Health. Vistar has definitely made a lot of changes in the world of Group Health credentialing. The system is so much better at queries and tracking than anything we've had before and I'm only breaching the tip of the iceberg. All the work that's gone into getting us to this stage is more than well worth it."

“With symplr, we didn’t just get an out-of-the-box credentialing solution, we got a credentialing partner. One as focused on keeping our facilities compliant and secure as we are, and is responsive to our needs. With symplr Access, we can confidently meet the requests of the Joint Commission auditor with accurate and reliable access reports.”

"symplr has been a game changer for our Value Analysis program since implementation. We have been able to create more proficient workflows, revamp the way we track our spending, and most importantly, utilize the product comparison tools when making key decisions. All our team members, from reimbursement to Nurse Managers, believe symplr has been a great addition to our organization."

"You can't train someone to have a good attitude and people skills. The assessments have provided our organization with additional information on applicants, which allows us to make better hiring decisions."

"I would recommend Vistar over any other available database that exists .Not only has Vistar met our overall criteria for administration, auditing, data-mining, data entry minimization and data task automation, management tools and full-featured reporting tools, the system is proven. I can honestly say the database has been virtually trouble-free. Current industry standards of other health plans reflect that they are staffed with at least 5-7 specialists, however with Vistar as our credentialing database we are staffed with 3 for a provider network of over 15,000. Moreover, we have just added the CAQH Dynamic Import Utility which will allow us to pre-populate data for credentialing through rosters and download data directly to Vistar eliminating the need for some data entry. With Vistars excellent track record and multi-entity functionalities we are also using Vistar for network recruiting, provider network management inclusive of contract and contact management."

“Our challenges are not unique. Reliance on temporary labor has increased across the industry, and the temp labor rates have gone up significantly.”

“Making a lot of changes in the system or different pay practices to retain our workforce is really time consuming for the small team that we are."

“Having symplr gives me peace of mind. I don’t have to worry about re-enrollment and cash flow during the acquisition process. symplr CVO Services is well worth it.”

"A must have for HIPAA compliance and real-time communication."

"It isn’t hard to quantify the outcomes [symplr Clinical Communications] has helped us achieve. Technology consolidation and user adoption often are not easy to accomplish, but we now have thousands of active users collaborating on one, unified platform. With that as our foundation, we’re set up for success."