75 Symplr Testimonials

"symplr Learning provides a full catalog of courses to accommodate new learning challenges, along with the flexibility and authoring tools needed to develop additional courses. Plus, symplr Learning has been a terrific partner in collaborating on additional features we need due to regulatory changes."

"I wanted to mention to you that it has been such a wonderful experience working with your company. I deal with a variety of healthcare vendors on a daily basis and I find the staff at Vistar to be the most pleasant and responsive."

"Our previous vendor credentialing system met our basic requirements, but their inability to handle direct appointment requests resulted in unexpected, pointless cold shows that wasted our incredibly busy staff ’s time, energy, and resources. The fact that we typically waited days for an inadequate response to our vendor credentialing queries with the old system also affected our comfort levels and productivity."

"A must have for HIPAA compliance and real-time communication."

“The peer referencing tool has dramatically improved compliance ratings, increased customer satisfaction levels by an impressive 50% and enhanced the credentialing team’s overall efficiency."

"Health systems do not want to rock the boat with more technological change on an overworked workforce. Being as undisruptive as possible from a people perspective is important yet difficult."

“symplr Access enables St. Luke’s to meet requirements by providing our teams with immediate access to user-friendly dashboards, which display real-time information about who has checked in and if they’re in compliance. This tool helps ensure that we maintain the required level of visibility to uphold regulatory standards.”

“The solution was simple for anyone to use and housed all information in one location. Plus, we wanted to engage with a vendor that could grow with our talent management needs, and symplr clearly could.”

"symplr Spend Management has been instrumental in the rebranding and relaunching of our Clinical Quality Value Analysis program. The cloud-based software has allowed the opportunity to have one platform to share information across our entire organization, for administrators, physicians, clinical staff and supply chain."

"When searching for a credentialing database system we were looking for one that would enable us to have a physician’s file at our fingertips. In Vistar, we found that product. Vistar’s strength is its imaging component. By incorporating images as part of a provider’s database record you are able to access all parts of the record on-line. Vistar’s attributes were never better demonstrated than at our recent JCAHO survey. We were able to use Vistar during the Credentials interview and provide the surveyor with information from criteria for granting privileges to demonstrating how each and every bit of information is primary source verified. Vistar has made the credentialing experience at Valley much more pleasant."

"There’s been an increase in employee reports and people are more engaged in the compliance process. Now that we are getting these reports, we’re able to tailor our proactive efforts as well."

“Everything stayed in its own home, which allowed us to perform a heavy lift of cleaning up bad data before migrating. We were able to easily identify and exclude outdated or incorrect information, so it didn’t transfer into the new system.”

"The one-on-one support made all the difference. We always felt heard, and any feedback we had was not only listened to but acted upon—or an explanation was provided if it wasn’t feasible. You never feel like your concerns are falling on deaf ears with symplr.”

"The HRP module provides a way to manage tax settings and benefits settings for employees. Benefits enrollment is very smooth each year. For time entry, we have a mix of salary and hourly employees. The system works well to support everyone who needs to use it. Managing time off also works well. For what it needs to do, it does it well and is reliable."

"I would recommend Vistar over any other available database that exists .Not only has Vistar met our overall criteria for administration, auditing, data-mining, data entry minimization and data task automation, management tools and full-featured reporting tools, the system is proven. I can honestly say the database has been virtually trouble-free. Current industry standards of other health plans reflect that they are staffed with at least 5-7 specialists, however with Vistar as our credentialing database we are staffed with 3 for a provider network of over 15,000. Moreover, we have just added the CAQH Dynamic Import Utility which will allow us to pre-populate data for credentialing through rosters and download data directly to Vistar eliminating the need for some data entry. With Vistars excellent track record and multi-entity functionalities we are also using Vistar for network recruiting, provider network management inclusive of contract and contact management."