"A must have for HIPAA compliance and real-time communication."
"What could be handled in one message used to take 4-5 phone calls and excessive waiting. Now I can message the information - patient name, room and what needs to be done - and the responding nurse has all the information at her fingertips. Information didn't have to be written down on a piece of paper somewhere, reducing miscommunications or mistakes. And it keeps patient information safe."
"Our previous vendor credentialing system met our basic requirements, but their inability to handle direct appointment requests resulted in unexpected, pointless cold shows that wasted our incredibly busy staff ’s time, energy, and resources. The fact that we typically waited days for an inadequate response to our vendor credentialing queries with the old system also affected our comfort levels and productivity."
"Easy to set up and easy to add additional users. We use it every day to communicate with Medical Director and Anesthesia staff regarding patient concerns before they are admitted, patient concerns while they are here, and to share the daily surgery schedule with the anesthesia staff. It is a great program to share confidential information in a secure manner."
"Seeing my coworkers start to slip into the new cred routine feels pretty amazing on it's own. Due to the change in the way things work and the system requirements for Vistar, etc, Paula has made a submission request to change my job to Credentilaing Analyst, a position that has never existed at Group Health. Vistar has definitely made a lot of changes in the world of Group Health credentialing. The system is so much better at queries and tracking than anything we've had before and I'm only breaching the tip of the iceberg. All the work that's gone into getting us to this stage is more than well worth it."
“Submitting incomplete applications gave providers and APPs the illusion they were being proactive and helpful but we couldn’t start processing an incomplete application, so it further slowed the process and increased frustration and stress levels as deadlines loomed."
"The health and well-being of all clinical staff, in particular the nursing staff, is central to ensuring safe, timely, patient-centered, and equitable care."
“We are very careful about the companies we choose to partner with. symplr’s passion for nurses, respect for nurses’ role in patient care, and understanding of the impact of meaningful recognition make them a perfect fit with DAISY’s mission. We are very proud of our longtime partnership with this special company!”
“We make better hiring decisions with symplr Assessments and expect to retain 28 people within two communities next quarter for a savings of over $70,000 and over $300,000 annually. That's a tremendous return on investment."
"At Henry Community Health, we look for solutions that enable us to be agile in our adoption and lower our infrastructure footprint. symplr Workforce, specifically the self-scheduling mobile functionality, has been a game changer for our organization. As a long-standing customer of symplr, the experience migrating to symplr Workforce has elevated us from a vendor/customer relationship to a true partnership."
“Staff can save significant time with this functionality, which includes shift suggestions and availability, allowing them to schedule an entire month in seconds."
"We access and process the data more quickly to expedite the turnaround to the payer. I can run a query on 1,000 providers and export it to a flat file in 60 seconds and as a result of that capability, my head no longer swims when I get that type of query."
"We just received our written audit results, and we scored a 99.8% in credentialing, something we could not have accomplished without Vistar. I am so grateful for you all in recognizing our need for speed."
"Criminal checks are crucial to us for the safety of our patients and staff."
“We know what vendor has been in and talking to whom, which allows us to look very closely at our contracts to make sure we don’t add an SKU. It’s also reduced our duplicate SKUs.”