“Our company is known for providing a seamless customer experience. It’s always been at the core of who we are, And that’s because we know that a business thrives when it places its customers at the core of its operations.”

"We are trying to become an intelligent enterprise, where decisions are not made on intuition or whims but data-led insights. This is why we’re setting up a data analytics practice from the ground up, and Sprinklr is one of the key platforms."

"Advocacy allows us to help employees create content that is interesting and important to them and their social networks. And, for the first time in memory, we’ve got a tool representative of all geographies, all corporate initiatives, and all efforts across the company to tell our One Lenovo story. It’s …

"For us, the most important thing is to become more data-driven and to listen to our customers because, in the end, we deliver a product that is supposed to transport people from their reality for a moment. Sprinklr really helps us to listen to our customers and their needs and …

"Sprinklr has up-levelled our organization in terms of allowing us not just to be digital-first, but data-driven and compliant. As we modernize our marketing and customer service organizations, it’s empowered our teams to stay ahead of important news and trends that affect our business, so that we’re always prepared to …

"Once we got Sprinklr, it really opened up the floodgates. My team focuses on identifying the queries to catch, then we allow the technology to surface the mentions for us to engage with. That’s the power of Sprinklr — with the right people in place, the opportunities are endless."

"It is quite hard to keep a handle on things if you’re not using Sprinklr. It’s just information overload and not manageable. With Sprinklr’s platform, you can see all the action happening across all platforms in one place."

“We really leaned on Sprinklr to help us with our evolution, and Sprinklr has delivered.”

"We couldn’t do that if we didn’t have a platform that combines the process, creates automated reports, automatically boosts postings, and makes it so easy to get campaign insights in a holistic way.”

"From a public relations perspective, Sprinklr has really become our eyes and ears out into the world.”

"One campaign had over 300 messages that were tagged as positive stay experiences. Having Sprinklr automatically classify these and provide real-time reporting is not only a huge time saver, but important for future campaign recommendations.”

"We loved that Sprinklr Advocacy integrates our social publishing and listening solution — and that the platform is one that our social professionals here at Cisco are already very familiar with. So we were excited to move forward and saw that it had a lot of the functionality that we …

"It just goes to show the power of a tweet turning into a trend, turning into an in-real-life activation. And if we didn't have our Sprinklr tool, there's no way we would've ever seen this."

“We sort out the entries to see if they are an inquiry, complaint, or just a social comment, Once the messages are tagged by Sprinklr, the team is able to then identify and engage with those that require a response.”

"It’s important that we have a consistent voice across all our brands and industries and that we are showing up for our customers wherever they are. Sprinklr helps to ensure that we are always in the mix — that we know about and are engaged in and driving important, brand-relevant …