212 Sprinklr Testimonials

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  • "We are excited to work with Sprinklr, the global leader in social ad technology, in an emerging area of digital promotion. The collaboration propels us to explore new business, and to support our clients beyond traditional means.”

  • "Sprinklr is a critical pillar of our brand strategy at LSU Athletics. It’s an intuitive tool that gives incredibly in-depth measurements as well as 30,000-foot views of what we do, helping us share more aligned and strategic messages.”

  • “Sprinklr allows us to listen to our viewers, see spikes in conversations, and understand what is driving those conversations so we can engage on a global scale as the show airs all over the world.”

  • “Whenever we do that, it is the highlight of the day for that social media pro because they're so pumped that, all across the U.S. and Canada, somebody's going to be seeing their content in a different market, honestly, the best shout-out we could ever give.”

  • “In years past, when the holiday shopping spike hit our contact centers, we just tried to survive and answer inquiries as fast as we could, Sprinklr Service has already had a huge impact on our ability to handle email inquiries and serve our customers, and I look forward to seeing …

  • "We are trying to become an intelligent enterprise, where decisions are not made on intuition or whims but data-led insights. This is why we’re setting up a data analytics practice from the ground up, and Sprinklr is one of the key platforms."

  • “This was an incredible leap, as prior to using Sprinklr, our agents had to switch from one platform to another to ensure that all inquiries were attended to."

  • "We evaluated a range of tools and options, but Sprinklr's simplicity and ease of use stood out to us and made the choice easy,”

  • "AI+ acts like a personal assistant, allowing our social media care reps to have meaningful conversations, while ensuring we're being consistent in messaging, tone, character count for certain channels, etc. AI provides suggestions, but we maintain full control of community engagement and social listening reports."

  • "With Sprinklr Service, my team of community specialists can handle a greater volume of inbound messages in the same amount of time. This means I can fully optimize our resources while improving both the customer and the agent experience.”

  • "Sprinklr’s sales and customer success functionalities are amazing. They make sure they understand our organizational structure and our reality. They are flexible, prompt, and super reliable. They consistently share best practices to help us meet our goals, and they always go beyond my expectations.”

  • “The fact that we can tailor the platform to integrate with our own first-party data, means we have a complete picture of our customers and the business. This opens up so much opportunity for us to further cater our product offering and support services to our customers.”

  • "Our partnership with Sprinklr has been fantastic because they really moved with the changes with us in many ways as a supportive partner, which allowed us to keep that guest contact and communication going across all of our channels, which could not have been more important in a time like …

  • “Being able to track branded content in multiple languages from development through deployment across digital channels – and enable cross-team collaboration and visibility every step of the way – has been a game-changer."

  • "This evolution is possible because of the sophistication that Sprinklr provides: help with safety, sophistication, precision, accuracy and hard, quantifiable metrics. I don't think anybody else in the marketplace provides that level of peace of mind, customer service and robust data engineering.”