198 Sprinklr Testimonials

"In September of 2019, we launched our usage of the Sprinklr Modern Care Tool. Our proudest achievements (since then) are the relationships we've built with customers as we celebrate their wins and provide them with support. We’ve seen a 40% increase in sentiment change in conversations this team has engaged with increasing our customer satisfaction, expectations, and experience."

“In times of crisis, Sprinklr is essential for communicating well with the public and reinforcing public trust.”

"Sprinklr is a very powerful tool that helps me get the real-time pulse of consumer sentiment and provides me with actionable insights.”

“Having multiple solutions and systems in place means that you have multiple internal and external contacts. When something goes wrong, you have a question, or need to make a change, you’re doing that across multiple systems. Sprinklr has saved us about $8,000 per month in technology fees and provides IT, engineering and me with a single point of contact. This saves us time and effort.”

“Our company is known for providing a seamless customer experience. It’s always been at the core of who we are, And that’s because we know that a business thrives when it places its customers at the core of its operations.”

"With Sprinklr, our scheduling runs smoothly across all platforms. It’s as easy as uploading the content to one space, selecting the channels and clicking ‘go."

“With Sprinklr, we get a clear overview of where we stand across channels. It shows us where we perform best and how we can improve our campaigns and content."

"For agencies that distribute as much content and provide as much data and insight as we are required to do, there is no other solution that is robust enough. There’s simply nothing out there that operates at this level and does what it says it will do."

"Sprinklr provides exceptional value and return on investment, making it a standout brand to have as a partner. It offers a reliable product, a great user experience and interface, and an unparalleled level of customer support.”

“Comments we've heard from employees are that it’s easiest tool they've used and that they’re really pleased with how little it takes to go in and schedule your posts for the week."

“Agents only have so much time in a day, and their time should be dedicated to customers who need one-on-one assistance Agents shouldn’t have to answer the same questions for which we’ve already crafted answers.”

"The ability to manage accounts directly with Sprinklr, rather than multiple third-party tools, gives us the opportunity to build a clearer roadmap for our teams."

"At Miral Destinations, we’re always pushing the boundaries to redefine guest experiences. Partnering with Sprinklr isn’t just about optimizing communication; it’s about curating immersive journeys that captivate and delight at every step."

“Overall, in terms of alignment on data, this is a success story for me. That I can go to one source and get everything means this has been a win."

“We cannot miss any mention of the company or our product on social media, and we always need to be available to solve our customers’ problems in real time."