"We were able to pare down from four technology solutions to one and eliminate millions of dollars in contractual expenses for single-point solutions. The way I describe it is that we now have our social data house in order."

"This evolution is possible because of the sophistication that Sprinklr provides: help with safety, sophistication, precision, accuracy and hard, quantifiable metrics. I don't think anybody else in the marketplace provides that level of peace of mind, customer service and robust data engineering.”

“We’re using social to reach our customers on the channels of their choice, to engage with them more deeply, and to help our customers more intuitively.”

"In today’s digital world, social listening gives considerable edge to brands when it comes to trend spotting and engaging with digital natives. Marico embarked upon its digital transformation journey in 2019; as a result, we are now better positioned to identify emerging trends. Sprinklr has played an instrumental role in …

"Sprinklr is a very powerful tool that helps me get the real-time pulse of consumer sentiment and provides me with actionable insights.”

"Our momentum just keeps building. We are hyperfocused on our continued transformation to a digitally-savvy organization with significant, ahead-of-the-curve investment in ecommerce and other key digital capabilities.”

“Our aim was really to give a voice to the customers, and we’ve had wonderful results."

“Sprinklr Insights allows us to get ahead of inbound customer service inquiries and realize cost savings with proactive issue detection and resolution."

“Previously, it took us five minutes to boost one post. Each time we had to create a new campaign, recreate the audience and retrieve the TikTok code, Today, with Auto Boost, we accomplish the same task in less than a minute. This not only results in significant time savings but …

"Expanding brand visibility on social media channels is important, but we also want to make sure our customers are having a great experience with our brand. We need to let people know we’re here listening, supporting them and answering their questions. And without Sprinklr, it’s not possible to do this …

"Sprinklr doesn’t have a stopping point. You’re improving continuously and, every day, you surprise us with new features and new growth.”

"While the product is essential, it's the partnership and willingness to understand and meet Fooji's unique needs that sets Sprinklr apart. Sprinklr has given our team the time of day to talk through our use cases and how best to solve them — and to actually build it right.”

"The data in Sprinklr helps us with social media activities across markets and platforms. We analyze this to understand how social teams achieved their KPIs and to extract any learnings that could improve our groupwide activities or that other teams might replicate."

"I want people to look at our Instagram page and be like, 'Oh my gosh, this gives me the warm fuzzies. I want to be at this school and to have this experience, I want people to find Capital University on social media and think, ‘Wow, this place looks like …

"Our global editorial calendar allows us to see all the different posts we have published or scheduled, So we're able to track what's happening on different social media channels across the world in real-time. That's been invaluable in helping us coordinate our efforts and ensure consistency in our messaging."