“We cannot miss any mention of the company or our product on social media, and we always need to be available to solve our customers’ problems in real time."

"Managing a brand’s reputation has never been tougher. Yet brands need to cut through the noise to identify potential risks, detect early signs of a crisis and seize opportunities to engage.”

"One of the main advantages that Sprinklr offers us is its people. They take the time to learn our business, find out what our challenges are, and help us solve them. It's not a supplier relationship. It's not a vendor type of situation. It's more of a partnership.”

"This evolution is possible because of the sophistication that Sprinklr provides: help with safety, sophistication, precision, accuracy and hard, quantifiable metrics. I don't think anybody else in the marketplace provides that level of peace of mind, customer service and robust data engineering.”

“One of the strengths of our partnership with Sprinklr is their ability to be highly responsive to our requests. They're always willing to evolve and advance their products to match our business needs.”

"Sprinklr's Project Management solution has been invaluable to our team’s collaboration on campaigns. It includes everything we need from a project management solution, and it ties directly back to the steps we take to execute on our work.”

"Sprinklr's conversational commerce platform empowers us to recognize and incentivize loyal customers while consistently nurturing our relationships with them."

"Sprinklr serves as the guardian of brand integrity and social governance. As an enterprise level solution at PMI, it integrates into every interaction, ensuring we can navigate the social landscape with ease.”

“We wanted to integrate Sprinklr with AEM to establish a unified source of truth for asset taxonomy and tracking, Since assets are used across marketing streams and channels, accurate asset management would ensure the PMI team utilizes the right assets in the right channels."

“We are continually looking for opportunities to optimize digital ads."

"Sprinklr dynamic videos have a higher engagement rate and a higher clickthrough rate. They drive higher video completion rates and bring in efficiency in our media buying, with a lower cost per video view.”

"Our main focus is customer relationship management, We are working and speaking with all customers who travel by train, whether they are business partners or regular customers who get in touch with us via our native channels."

“The relationship between Sprinklr and Snapchat gave us access to the tools we needed to revitalize our advertising strategy, They helped our ad dollars go further, enhancing performance and improving ROI.”

"People want to be able to ask questions, and we need to give them answers as soon as we have them — especially during a large storm restoration. With Sprinklr, we can easily set our social care team up for success with a unified triage system. It all happens automatically."

"I was looking for a partnership, and that's what we got with Sprinklr. The team customizes the solution based on what our customers really need and contributes to our platform in a way that helps both of us grow.”