204 Sprinklr Testimonials

“We were able to take a fractured process with no consistency that was based on individual performance in 5,200 locations and centralize it, so that we have a single brand message, one voice for Jackson Hewitt.”

"Everything comes together with the Salesforce integration. The rule engine, tagging, and macros become so much more powerful when you integrate offline events from a CRM. It is a completely different world between what you can do with it versus without it."

"Sprinklr puts more teeth in our communications strategy and policies with a robust platform that can do anything we need it to."

“One of the strengths of our partnership with Sprinklr is their ability to be highly responsive to our requests. They're always willing to evolve and advance their products to match our business needs.”

"Sprinklr's Project Management solution has been invaluable to our team’s collaboration on campaigns. It includes everything we need from a project management solution, and it ties directly back to the steps we take to execute on our work.”

"Sprinklr's conversational commerce platform empowers us to recognize and incentivize loyal customers while consistently nurturing our relationships with them."

"Sprinklr serves as the guardian of brand integrity and social governance. As an enterprise level solution at PMI, it integrates into every interaction, ensuring we can navigate the social landscape with ease.”

“We wanted to integrate Sprinklr with AEM to establish a unified source of truth for asset taxonomy and tracking, Since assets are used across marketing streams and channels, accurate asset management would ensure the PMI team utilizes the right assets in the right channels."

“We are continually looking for opportunities to optimize digital ads."

"Sprinklr dynamic videos have a higher engagement rate and a higher clickthrough rate. They drive higher video completion rates and bring in efficiency in our media buying, with a lower cost per video view.”

"Our main focus is customer relationship management, We are working and speaking with all customers who travel by train, whether they are business partners or regular customers who get in touch with us via our native channels."

“The relationship between Sprinklr and Snapchat gave us access to the tools we needed to revitalize our advertising strategy, They helped our ad dollars go further, enhancing performance and improving ROI.”

"People want to be able to ask questions, and we need to give them answers as soon as we have them — especially during a large storm restoration. With Sprinklr, we can easily set our social care team up for success with a unified triage system. It all happens automatically."

"I was looking for a partnership, and that's what we got with Sprinklr. The team customizes the solution based on what our customers really need and contributes to our platform in a way that helps both of us grow.”

“Having multiple solutions and systems in place means that you have multiple internal and external contacts. When something goes wrong, you have a question, or need to make a change, you’re doing that across multiple systems. Sprinklr has saved us about $8,000 per month in technology fees and provides IT, engineering and me with a single point of contact. This saves us time and effort.”