“Over the last few years with COVID, we’ve started to drift apart and do our own thing, It was clear we needed to create a feeling of community and teamwork. We needed to get everyone who works on social media to have a feeling that we’re all working together.”

“[The] Global Social Media Team offers 24/7 support, both listening to and engaging with the voice of our customers. Our guests appreciate our quick response time and personalized interactions for their travel needs, which encourages [guests] to utilize our social channels and share their positive experiences as a result.”

"Everyone can log in and work on the same dashboard within Sprinklr, so that has saved us a lot of time. Approval workflows for stakeholders happen within Sprinklr so there is no need for email exchanges. That minimizes the time needed for launching a campaign."

“One of the strengths of our partnership with Sprinklr is their ability to be highly responsive to our requests. They're always willing to evolve and advance their products to match our business needs.”

"Sprinklr's Project Management solution has been invaluable to our team’s collaboration on campaigns. It includes everything we need from a project management solution, and it ties directly back to the steps we take to execute on our work.”

"Sprinklr's conversational commerce platform empowers us to recognize and incentivize loyal customers while consistently nurturing our relationships with them."

"Sprinklr serves as the guardian of brand integrity and social governance. As an enterprise level solution at PMI, it integrates into every interaction, ensuring we can navigate the social landscape with ease.”

“We wanted to integrate Sprinklr with AEM to establish a unified source of truth for asset taxonomy and tracking, Since assets are used across marketing streams and channels, accurate asset management would ensure the PMI team utilizes the right assets in the right channels."

“We are continually looking for opportunities to optimize digital ads."

"Sprinklr dynamic videos have a higher engagement rate and a higher clickthrough rate. They drive higher video completion rates and bring in efficiency in our media buying, with a lower cost per video view.”

"Our main focus is customer relationship management, We are working and speaking with all customers who travel by train, whether they are business partners or regular customers who get in touch with us via our native channels."

“The relationship between Sprinklr and Snapchat gave us access to the tools we needed to revitalize our advertising strategy, They helped our ad dollars go further, enhancing performance and improving ROI.”

"People want to be able to ask questions, and we need to give them answers as soon as we have them — especially during a large storm restoration. With Sprinklr, we can easily set our social care team up for success with a unified triage system. It all happens automatically."

"I was looking for a partnership, and that's what we got with Sprinklr. The team customizes the solution based on what our customers really need and contributes to our platform in a way that helps both of us grow.”

“Having multiple solutions and systems in place means that you have multiple internal and external contacts. When something goes wrong, you have a question, or need to make a change, you’re doing that across multiple systems. Sprinklr has saved us about $8,000 per month in technology fees and provides IT, …