212 Sprinklr Testimonials

"To my knowledge, no campaign at HP has ever been run this way. Sprinklr helped us hear the customer faster and more transparently and enabled us to react and pivot more quickly. We were able to listen and respond to our customers in real time in a way that HP hadn’t before."

“The coolest thing I saw was right when I stepped off the stage and looked at one of the monitors, there was a real-time post of a photo of me – people were sharing more because they saw their posts were being posted in realtime. People were nudging each other kind of saying, ‘Whoa! Hey look at that!’ And that was special.”

"For agencies that distribute as much content and provide as much data and insight as we are required to do, there is no other solution that is robust enough. There’s simply nothing out there that operates at this level and does what it says it will do."

“Gauging the impact of social media on our brand is contingent on good data, and Sprinklr has leveled-up our ability to capture good, clean data for actionable insights."

“This has enabled us to focus on high-priority customers, Sprinklr Service has freed up our agents to provide proactive, white glove service to our higher-paying customers.”

"Sprinklr Service has transformed the way we provide customer service on social channels. We’ve found that perfect blend of AI and human interactions, and our customers are happier.”

“Our starting point is meeting audiences where they're already consuming news. And right now, that happens to be social. So we needed a tool like Sprinklr that would allow us to tap into the data that's available through the platforms themselves.”

"We’re one of the biggest, most recognized brands in the world. When you come to us through our digital channels, we want it to feel that way. And I believe Sprinklr’s AI platform is going to allow us to build that experience out and make it feel that way everywhere.”

“one of the Biggest Wins We’ve Seen Since Implementing Sprinklr is to Have Transparency and Visibility Across All Our Markets."

“What Sprinklr represents for us, first, is an entry point for all social media campaigns for all teams across the world."

"One of the main advantages that Sprinklr offers us is its people. They take the time to learn our business, find out what our challenges are, and help us solve them. It's not a supplier relationship. It's not a vendor type of situation. It's more of a partnership.”

"These are fantastic results for us and for our clients because the time saved can be applied to strategic planning and more cognitive tasks.”

“As methods of communication change, it's also important for the Met to change how they engage with the public and communicate with them."

“It was really inefficient, and I had no way to QA our interactions with customers and prospects or to see how our social ad messaging was landing with consumers."

"Sprinklr allowed us to really come together and build a collaborative and cohesive digital strategy that aligns with our brand.”