"Sprinklr really was the most sophisticated partner and offered the most robust service offering. We went with Sprinklr because we felt that we could grow with the tool.”

"We have robust and comprehensive approval pathways. So, even if recruiting isn’t the full-time responsibility of someone doing social outreach, their content goes through a process that ensures we’re using our brand voice.”

"We use Sprinkr Smart Alerts for diagnostics and to report out on the most impactful alerts. The reaction from teams across McDonald’s has been very positive. Our risk management team said the alerts were timely and useful. Our global policy team said, the alerts are very relevant. And, our human …

"Sprinklr enables us to adapt to changing digital transformation business needs. We use the platform as an enabler of our strategy to listen to and engage with our customers at scale."

"Sprinklr integrates so nicely with Google Analytics, and allows for quick and easy pivots — which is essential with digitally-led campaigns. By tuning the AI to our specific metrics, we are able to eliminate manual data pulls and optimize our budget and media spend which ultimately saves us time and …

“From identifying emerging markets like Brazil to avoiding a potential crisis in the UK, Sprinklr has benefited our company in many ways, and the journey is only beginning. Without Sprinklr, it would have been a challenge for us to develop our global customer development strategies, and we hope to continue …

“We now have full visibility of what each market is doing, connecting different aspects from social listening to customer service metrics and creative performance on one platform. This allows us to make key decisions that are backed by data in real-time, which is so powerful to engage the right people. …

“Essentially, the agency speaks the same language we speak because everything is already ready for them on our platform, making the transition a lot easier.”

“Having a local social media presence is a point of difference for us. Our competitors don’t invest in local because it requires quite a bit of resources, time, and effort. We’re the largest provider in the industry so we believe the investment positions us as a leader in the category.”

"Sprinklr enables Havas Media Group to deliver brand-safe, high performing, and innovative media experiences for our clients. It's a powerful asset."

"Thanks to Sprinklr, I’ve been able to create an internal digital agency within Estafeta. That has been our biggest achievement and an initiative that my superiors are really proud of. The platform has provided us with enough data to reach customers that may be experiencing some trouble without directly mentioning …

"Sprinklr listens to us. They take our suggestions seriously, and they make improvements that make the platform better. That's not something that every platform does, which really speaks to the way that we've partnered together to make it more usable for social listening analysts and day-to-day users."

“This was a well-executed and wildly successful campaign for us, and it was fully supported by the Sprinklr platform. Our teams are energized and inspired, and we’re excited to see what else we can dream up in partnership with Sprinklr.”

"We were able to pare down from four technology solutions to one and eliminate millions of dollars in contractual expenses for single-point solutions. The way I describe it is that we now have our social data house in order."

"A testament to how easy the tool is to use is that even I was able to have the tool, access it through the web, and pretty much just start using it, as though I was a pro user. It was very easy and very intuitive to use. Think of …