198 Sprinklr Testimonials

"We went from having a limited capability to world class social media management capability. With Sprinklr, we have emerged from the fog.”

"Sprinklr allows us to track any potential reputational risks or safety threats to the student body. We have automated alerts set up so we’re pinged every time one of our keyword queries reaches a certain threshold of retweets or reposts. This helps us stay on top of social channels, quickly identify red flags, and communicate with the right campus partner to address them quickly."

“The fact that we can tailor the platform to integrate with our own first-party data, means we have a complete picture of our customers and the business. This opens up so much opportunity for us to further cater our product offering and support services to our customers.”

“The hospital said not to worry. We’re in good hands with the doctor.”

“We’re in an industry that is lagging behind others on digital, so this is a huge step forward for us. With Sprinklr, we can step up our game in the B2B world in the way we interact with our customers and to foster real information sharing between all teams.”

"Everyone can log in and work on the same dashboard within Sprinklr, so that has saved us a lot of time. Approval workflows for stakeholders happen within Sprinklr so there is no need for email exchanges. That minimizes the time needed for launching a campaign."

"Everything comes together with the Salesforce integration. The rule engine, tagging, and macros become so much more powerful when you integrate offline events from a CRM. It is a completely different world between what you can do with it versus without it."

"To my knowledge, no campaign at HP has ever been run this way. Sprinklr helped us hear the customer faster and more transparently and enabled us to react and pivot more quickly. We were able to listen and respond to our customers in real time in a way that HP hadn’t before."

"Sprinklr allowed us to up-level our approach to social media marketing. We leveraged Sprinklr to go from social listening to a tool for social intelligence."

"Sprinklr to me is an invaluable tool. I use it every day all day long and I think without it, I don't think any of us would really be able to do our job as well as we can."

"Our audience has grown like crazy, and our engagement has grown like crazy."

"I utilize Sprinklr Asset Management, Editorial Calendar, Approval Dashboards and Reporting. The Asset Manager has greatly improved my workflow because it gathers assets from all of our content creators in one space that is easily accessible."

"We use Sprinkr Smart Alerts for diagnostics and to report out on the most impactful alerts. The reaction from teams across McDonald’s has been very positive. Our risk management team said the alerts were timely and useful. Our global policy team said, the alerts are very relevant. And, our human rights team said, this tool alerts me about the issues going viral."

"In September of 2019, we launched our usage of the Sprinklr Modern Care Tool. Our proudest achievements (since then) are the relationships we've built with customers as we celebrate their wins and provide them with support. We’ve seen a 40% increase in sentiment change in conversations this team has engaged with increasing our customer satisfaction, expectations, and experience."

"Sprinklr helps brands move from “yeah, we do social” to “we DO social – at scale”. Sprinklr helps Microsoft move from not only having 1:1 connections, but also 1:many."