"For us, the most important thing is to become more data-driven and to listen to our customers because, in the end, we deliver a product that is supposed to transport people from their reality for a moment. Sprinklr really helps us to listen to our customers and their needs and …

"One campaign had over 300 messages that were tagged as positive stay experiences. Having Sprinklr automatically classify these and provide real-time reporting is not only a huge time saver, but important for future campaign recommendations.”

"Expanding brand visibility on social media channels is important, but we also want to make sure our customers are having a great experience with our brand. We need to let people know we’re here listening, supporting them and answering their questions. And without Sprinklr, it’s not possible to do this …

“Sprinklr’s integration between the listening engine and our monitoring dashboards allowed our team to easily identify people who would be excited to learn about the launch of voice on Sonos and reach out to them with a personalized message when the time came to share the news.”

“The hospital said not to worry. We’re in good hands with the doctor.”

“We’re in an industry that is lagging behind others on digital, so this is a huge step forward for us. With Sprinklr, we can step up our game in the B2B world in the way we interact with our customers and to foster real information sharing between all teams.”

"Everyone can log in and work on the same dashboard within Sprinklr, so that has saved us a lot of time. Approval workflows for stakeholders happen within Sprinklr so there is no need for email exchanges. That minimizes the time needed for launching a campaign."

"Everything comes together with the Salesforce integration. The rule engine, tagging, and macros become so much more powerful when you integrate offline events from a CRM. It is a completely different world between what you can do with it versus without it."

"To my knowledge, no campaign at HP has ever been run this way. Sprinklr helped us hear the customer faster and more transparently and enabled us to react and pivot more quickly. We were able to listen and respond to our customers in real time in a way that HP …

"Sprinklr allowed us to up-level our approach to social media marketing. We leveraged Sprinklr to go from social listening to a tool for social intelligence."

"Sprinklr to me is an invaluable tool. I use it every day all day long and I think without it, I don't think any of us would really be able to do our job as well as we can."

"Our audience has grown like crazy, and our engagement has grown like crazy."

"I utilize Sprinklr Asset Management, Editorial Calendar, Approval Dashboards and Reporting. The Asset Manager has greatly improved my workflow because it gathers assets from all of our content creators in one space that is easily accessible."

"We use Sprinkr Smart Alerts for diagnostics and to report out on the most impactful alerts. The reaction from teams across McDonald’s has been very positive. Our risk management team said the alerts were timely and useful. Our global policy team said, the alerts are very relevant. And, our human …

"In September of 2019, we launched our usage of the Sprinklr Modern Care Tool. Our proudest achievements (since then) are the relationships we've built with customers as we celebrate their wins and provide them with support. We’ve seen a 40% increase in sentiment change in conversations this team has engaged …