198 Sprinklr Testimonials

"Sprinklr integrates so nicely with Google Analytics, and allows for quick and easy pivots — which is essential with digitally-led campaigns. By tuning the AI to our specific metrics, we are able to eliminate manual data pulls and optimize our budget and media spend which ultimately saves us time and money while streamlining resources."

"By embracing Sprinklr’s cutting-edge capabilities, Heineken Brazil has turned customer service from a reactive function into a proactive, data-driven team that powers strategic decisions, identifies and acts on emerging opportunities, and brings the company closer to our customers."

"Before, when everything was so siloed, it was impossible to centralize our data in one place or understand what was happening from a social standpoint across the industry. Now that we have Sprinklr, it’s provided that transparency and efficiency we lacked before."

"We have robust and comprehensive approval pathways. So, even if recruiting isn’t the full-time responsibility of someone doing social outreach, their content goes through a process that ensures we’re using our brand voice.”

“Sprinklr improved the quality of our ad services and media sales to clients."

"We are excited to work with Sprinklr, the global leader in social ad technology, in an emerging area of digital promotion. The collaboration propels us to explore new business, and to support our clients beyond traditional means.”

"Workload operations on weekends and late evenings were always an issue. Sprinklr Rule Engine drastically reduces time and costs to empower our teams to focus on the strategy of media more than ever.”

"Our goal was to find a platform that could help us determine a student’s relationship with the University across all social media channels. We wanted a simplified solution that didn’t require us to toggle back and forth between systems."

“We have a few students that we even recognize by name.”

“We went back to all the conversations we had with her, and pulled out pieces that we thought would be really motivating.”

“We liked Sprinklr because it was an enterprise tool. It was something that truly met our business structure in a way that other vendors were not doing.“

“Our team recognized the importance of social, and we were moving fast to incorporate it into our daily operations. But we outgrew the tools that we were using, and that drove us to pursue a more comprehensive solution."

“We do all of our publishing, asset management, and reporting through Sprinklr. Just having that common thread with everything in one place has been a tremendous improvement.“

“We thought it would be a great opportunity to circle back with all of those people, really show that we’re listening to our customers and fans, and have those personal one-to-one interactions.”

“Sprinklr’s integration between the listening engine and our monitoring dashboards allowed our team to easily identify people who would be excited to learn about the launch of voice on Sonos and reach out to them with a personalized message when the time came to share the news.”