198 Sprinklr Testimonials

"Sprinklr enables us to adapt to changing digital transformation business needs. We use the platform as an enabler of our strategy to listen to and engage with our customers at scale."

“Having multiple solutions and systems in place means that you have multiple internal and external contacts. When something goes wrong, you have a question, or need to make a change, you’re doing that across multiple systems. Sprinklr has saved us about $8,000 per month in technology fees and provides IT, engineering and me with a single point of contact. This saves us time and effort.”

"This evolution is possible because of the sophistication that Sprinklr provides: help with safety, sophistication, precision, accuracy and hard, quantifiable metrics. I don't think anybody else in the marketplace provides that level of peace of mind, customer service and robust data engineering.”

“Reporting has made us a lot smarter about content. We have solid data to back up our approach, instead of just hunches.”

"We have robust and comprehensive approval pathways. So, even if recruiting isn’t the full-time responsibility of someone doing social outreach, their content goes through a process that ensures we’re using our brand voice.”

“Sprinklr improved the quality of our ad services and media sales to clients."

"We are excited to work with Sprinklr, the global leader in social ad technology, in an emerging area of digital promotion. The collaboration propels us to explore new business, and to support our clients beyond traditional means.”

"Workload operations on weekends and late evenings were always an issue. Sprinklr Rule Engine drastically reduces time and costs to empower our teams to focus on the strategy of media more than ever.”

"Our goal was to find a platform that could help us determine a student’s relationship with the University across all social media channels. We wanted a simplified solution that didn’t require us to toggle back and forth between systems."

“We have a few students that we even recognize by name.”

“We went back to all the conversations we had with her, and pulled out pieces that we thought would be really motivating.”

“We liked Sprinklr because it was an enterprise tool. It was something that truly met our business structure in a way that other vendors were not doing.“

“Our team recognized the importance of social, and we were moving fast to incorporate it into our daily operations. But we outgrew the tools that we were using, and that drove us to pursue a more comprehensive solution."

“We do all of our publishing, asset management, and reporting through Sprinklr. Just having that common thread with everything in one place has been a tremendous improvement.“

“We thought it would be a great opportunity to circle back with all of those people, really show that we’re listening to our customers and fans, and have those personal one-to-one interactions.”