"Sprinklr's conversational commerce platform empowers us to recognize and incentivize loyal customers while consistently nurturing our relationships with them."
“Gauging the impact of social media on our brand is contingent on good data, and Sprinklr has leveled-up our ability to capture good, clean data for actionable insights."
“We’re using social to reach our customers on the channels of their choice, to engage with them more deeply, and to help our customers more intuitively.”
"We have robust and comprehensive approval pathways. So, even if recruiting isn’t the full-time responsibility of someone doing social outreach, their content goes through a process that ensures we’re using our brand voice.”
“Sprinklr improved the quality of our ad services and media sales to clients."
"We are excited to work with Sprinklr, the global leader in social ad technology, in an emerging area of digital promotion. The collaboration propels us to explore new business, and to support our clients beyond traditional means.”
"Workload operations on weekends and late evenings were always an issue. Sprinklr Rule Engine drastically reduces time and costs to empower our teams to focus on the strategy of media more than ever.”
"Our goal was to find a platform that could help us determine a student’s relationship with the University across all social media channels. We wanted a simplified solution that didn’t require us to toggle back and forth between systems."
“We have a few students that we even recognize by name.”
“We went back to all the conversations we had with her, and pulled out pieces that we thought would be really motivating.”
“We liked Sprinklr because it was an enterprise tool. It was something that truly met our business structure in a way that other vendors were not doing.“
“Our team recognized the importance of social, and we were moving fast to incorporate it into our daily operations. But we outgrew the tools that we were using, and that drove us to pursue a more comprehensive solution."
“We do all of our publishing, asset management, and reporting through Sprinklr. Just having that common thread with everything in one place has been a tremendous improvement.“
“We thought it would be a great opportunity to circle back with all of those people, really show that we’re listening to our customers and fans, and have those personal one-to-one interactions.”
“Sprinklr’s integration between the listening engine and our monitoring dashboards allowed our team to easily identify people who would be excited to learn about the launch of voice on Sonos and reach out to them with a personalized message when the time came to share the news.”