212 Sprinklr Testimonials

"It’s important that we have a consistent voice across all our brands and industries and that we are showing up for our customers wherever they are. Sprinklr helps to ensure that we are always in the mix — that we know about and are engaged in and driving important, brand-relevant conversations on social.”

"Everything comes together with the Salesforce integration. The rule engine, tagging, and macros become so much more powerful when you integrate offline events from a CRM. It is a completely different world between what you can do with it versus without it."

"We went from having a limited capability to world class social media management capability. With Sprinklr, we have emerged from the fog.”

“The coolest thing I saw was right when I stepped off the stage and looked at one of the monitors, there was a real-time post of a photo of me – people were sharing more because they saw their posts were being posted in realtime. People were nudging each other kind of saying, ‘Whoa! Hey look at that!’ And that was special.”

“Sprinklr gives me a level of depth and insight into our customers and prospects so I can cut through the noise and give them the information that they’re searching for. Year on end, I’ve increased revenue by 140%, and I’ve gone from a one man shop to someone that’s truly scaling my business due to the power of my digital strategy.”

“The platform was sophisticated, clean, and professional so we knew that tradeoff was worth it. We would get the same amount of attention with Sprinklr than we would with another local company’s office.”

“Sprinklr has been a great platform for both our marketing and social care teams,allowing us to really collaborate on improving our customers’ experiences.”

“By fully leveraging Sprinklr’s measurement and listening framework to match our global needs, and finally incorporating our own booking and revenue data, we have filled in all the puzzle pieces. We can quickly learn what impacts different aspects of the customer experience and travel purchases on social.”

“It has been a true success story where we’ve leveraged a platform and a partnership to execute scalable measurement and insights across our matrixed organization. Alex and the Sprinklr team delivered against an extensive list of enhancements to bring a vision for social analytics to life. We are excited to see where else it will take us as the social media and the hospitality industry continue to evolve in the years ahead.”

“[The] Global Social Media Team offers 24/7 support, both listening to and engaging with the voice of our customers. Our guests appreciate our quick response time and personalized interactions for their travel needs, which encourages [guests] to utilize our social channels and share their positive experiences as a result.”

"We’ve been impressed with Facebook and Instagram as a fullfunnel advertising platform for our brand. With the PLAYBASE launch, we built buzz around our newest product and then followed up with a promotion to drive sales among engaged audiences. It was a perfect one-two punch.”

“With the time we save using Sprinklr, we can focus our efforts on more strategic initiatives and our goal of empowering video creators to tell exceptional stories.”

"The PBA tool gives me more time to do in-depth reporting and analysis of our overall performance. With the time I save, I can now also test different strategies that we want to apply to our campaigns.”

"80% of our budget is now allocated to social and digital. Why Because we know that these channels allow us to reach and engage with customers at scale.”

"Sprinklr was the only platform robust enough to serve our needs as a global organization and innovative enough to keep up with our aspirations for social."