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“In addition to its best-in-class customer service team, which has made them feel like a true partner for us, SOCi has all the capabilities we were looking for and continues to innovate with new offerings like SOCi Genius.”
“SOCi makes the local stores feel included. They receive a weekly health report for their locations for fixes and highlights of what went well. This helps increase communication between local management and helps local stores have a birds-eye view into the guest experience.”
Birdeye is the leading reputation, social media, and customer experience platform for local businesses and brands. Over 150,000 businesses use Birdeye’s all-in-one platform to effortlessly manage online reputation, connect with prospects through digital channels, and gain customer experience insights to …
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