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Read 99 SOCi reviews and testimonials from customers, explore 106 case studies and customer success stories, and watch 38 customer videos to see why companies chose SOCi as their Review & Reputation Management Software

SOCi is the leading enterprise solution for social media marketing at scale. SOCi’s all-in-one SaaS platform delivers a dozen or more functionalities, including content discovery, business intelligence, lead-generation, approval, task management, mass-scheduling and more, on top of a multi-layered permissions system that is architected to efficiently manage and generate measurable results at scale.

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  • 99 Testimonials View
  • 106 Case Studies View
  • 38 Customer Videos View
Customer Rating Review Score based on 3170 reference ratings
4.8/5.0 (3170)
  • Winter 2026 Top Performer Review & Reputation Management Software
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    4.8 / 5.0 (4843)

    Birdeye is the leading reputation, social media, and customer experience platform for local businesses and brands. Over 150,000 businesses use Birdeye’s all-in-one platform to effortlessly manage online reputation, connect with prospects through digital channels, and gain customer experience insights to grow sales and thrive. Founded in 2012 and headquartered in …

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99Testimonials

  • “What SOCi has been able to do is not just provide a platform for listening and reputation management, but also allows us to develop new, creative content, and store that …

    Lisa Trapp Director of Marketing

  • “We’ve been working with SOCi for over five years now, and we’ve found it’s an incredibly powerful tool when it comes to solving our clients’ problems with online reputation management, …

    Eddie Childs Director of Corporate Marketing

  • “Boost PLUS has streamlined our ability to boost posts at both the corporate level and across our large multi-location franchises. Through consolidated reporting, we can easily see what is working …

    Occasio Gee Marketing Manager
98 more testimonials currently locked

106 Case Studies

  • Ford and FordDirect Appoint SOCi as U.S. Platform of Record for Select …

    Jenna Thompson Digital Retail Marketing Manager

  • Cinnaholic leverages SOCi to improve online visibility and ultimately win more sales

    Heather Stennis Director of Marketing

  • Lincoln Property Company Has Revamped Its Social Strategy With the Help of …

105 more case studies currently locked

38 Customer Videos

  • How The Goddard School Uses SOCi AI Agents to Transform Franchise Marketing
    Play Video
    Danika Brown Director of Brand Marketing and Creative Services
  • Transforming Digital Strategy Charleys Cheesesteaks and SOCi’s Journey to Success
    Play Video
    Dinah Adams Digital Marketing Manager
  • Fogelman Properties Achieves Social and Reputation Success with Use of SOCi
    Play Video
    Jeremy Lawson Former Reputation Manager
37 more videos currently locked

Additional SOCi Information & Resources

Read SOCi Reviews, Testimonials & Customer References from 99 real SOCi customers.

Browse SOCi Case Studies, Customer Success Stories, & Customer References from 106 businesses that use SOCi.

Watch SOCi Customer Videos to learn why 38 businesses chose SOCi.

FeaturedCustomers has 1,923,606+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.