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Read 99 SOCi reviews and testimonials from customers, explore 154 case studies and customer success stories, and watch 38 customer videos to see why companies chose SOCi as their Review & Reputation Management Software

SOCi is the leading enterprise solution for social media marketing at scale. SOCi’s all-in-one SaaS platform delivers a dozen or more functionalities, including content discovery, business intelligence, lead-generation, approval, task management, mass-scheduling and more, on top of a multi-layered permissions system that is architected to efficiently manage and generate measurable results at scale.

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  • 99 Testimonials View
  • 154 Case Studies View
  • 38 Customer Videos View
Customer Rating Review Score based on 3284 reference ratings
4.8/5.0 (3284)
  • Winter 2026 Top Performer Review & Reputation Management Software
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    4.8 / 5.0 (5021)

    Birdeye is the leading reputation, social media, and customer experience platform for local businesses and brands. Over 150,000 businesses use Birdeye’s all-in-one platform to effortlessly manage online reputation, connect with prospects through digital channels, and gain customer experience insights to grow sales and thrive. Founded in 2012 and headquartered in …

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99Testimonials

  • “Using this tech gives us time back to make the award-winning food we’re known for while our customers get faster responses. It’s really win-win."

    Jason Ryan Marketing Director

  • “The thing that set SOCi apart when looking for a platform was the connection between SOCi and its clients. Our biweekly meetings and quarterly business reviews with senior management have …

    Christal Alcindor Digital Marketing Manager

  • “Reputation management tells a story that is important to every store. Our goal is to ensure every guest receives a positive response and address any negative experiences promptly, but we …

    Carrie Spencer Director of Marketing and Digital Activation
98 more testimonials currently locked

154 Case Studies

  • Bridge Property Management Scales Social Media, Search, and Reputation Strategies with SOCi

    Danielle Johnson Vice President, Marketing and Training

  • Rosemont Media streamlines local marketing across 1,000s of locations with SOCi since …

  • How Ascent Hospitality Management Increased Review Response Time by 450% with Genius …

    Sheryl Butler Marketing Manager
153 more case studies currently locked

38 Customer Videos

  • Brain Balance Achievement Centers Created Successful, Custom Training Model for Franchise System
    Play Video
    Victoria Schneider Marketing Manager
  • Genius Search Boosts Kumon's Local Search Ranking Success
    Play Video
    Kristin Ratliff Branding Specialist
  • How Affordable Care Replaced Yext and Drove 20% More Leads with SOCi Genius Agents
    Play Video
    Valerie Stover Senior Manager of Digital Marketing
37 more videos currently locked

Additional SOCi Information & Resources

Read SOCi Reviews, Testimonials & Customer References from 99 real SOCi customers.

Browse SOCi Case Studies, Customer Success Stories, & Customer References from 154 businesses that use SOCi.

Watch SOCi Customer Videos to learn why 38 businesses chose SOCi.

FeaturedCustomers has 2,024,680+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.