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Read 99 SOCi reviews and testimonials from customers, explore 154 case studies and customer success stories, and watch 38 customer videos to see why companies chose SOCi as their Review & Reputation Management Software

SOCi is the leading enterprise solution for social media marketing at scale. SOCi’s all-in-one SaaS platform delivers a dozen or more functionalities, including content discovery, business intelligence, lead-generation, approval, task management, mass-scheduling and more, on top of a multi-layered permissions system that is architected to efficiently manage and generate measurable results at scale.

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  • 99 Testimonials View
  • 154 Case Studies View
  • 38 Customer Videos View
Customer Rating Review Score based on 3240 reference ratings
4.8/5.0 (3240)
  • Winter 2026 Top Performer Review & Reputation Management Software
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    4.8 / 5.0 (4973)

    Birdeye is the leading reputation, social media, and customer experience platform for local businesses and brands. Over 150,000 businesses use Birdeye’s all-in-one platform to effortlessly manage online reputation, connect with prospects through digital channels, and gain customer experience insights to grow sales and thrive. Founded in 2012 and headquartered in …

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99Testimonials

  • “By utilizing SOCi to manage all of our local store pages across digital channels, owners are able to create deeper connections with our neighbors around each store.”

    Chris Rowland Chief Executive Officer

  • “SOCi Listings helps us manage our location data quickly and efficiently across all of our media platforms and services. The Profile Completeness meter is a wonderful asset included within the …

    Paul Weiss Director of Loyalty & Promotional Analytics

  • “This partnership with SOCi will bolster our local presence, providing our franchise owners with critical first-party data and leading reputation management capabilities to design marketing strategies that help them go …

    Rich Hope Chief Marketing Officer
98 more testimonials currently locked

154 Case Studies

  • Mutual of Omaha Mortgage Sees Substantial Increase In Online Leads

    Catherine Simoneaux Vice President of Marketing

  • Griswold Home Care adopted SOCi in October 2019 and has seen a …

    Charles Stewart Digital Media Specialist

  • SOCi Assist Provides Scale FPI Needed to Drive Incredible Community Engagement

153 more case studies currently locked

38 Customer Videos

  • SOCi Boosted HomeTeam Inspection's Reviews by 63% and Improved Ratings
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    Taylor Martin Director of Marketing
  • Ace Hardware - Customer Success Story (Bradley Gibbons - Marketing Specialist)
    Play Video
    Bradley Gibbons Marketing Specialist
  • Sport Clips - Customer Success Story (Chad Jordan - Director of Marketing, Digital Services)
    Play Video
    Chad Jordan Director of Marketing, Digital Services
37 more videos currently locked

Additional SOCi Information & Resources

Read SOCi Reviews, Testimonials & Customer References from 99 real SOCi customers.

Browse SOCi Case Studies, Customer Success Stories, & Customer References from 154 businesses that use SOCi.

Watch SOCi Customer Videos to learn why 38 businesses chose SOCi.

FeaturedCustomers has 1,983,035+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.