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Read 90 SOCi reviews and testimonials from customers, explore 94 case studies and customer success stories, and watch 33 customer videos to see why companies chose SOCi as their Review & Reputation Management Software

SOCi is the leading enterprise solution for social media marketing at scale. SOCi’s all-in-one SaaS platform delivers a dozen or more functionalities, including content discovery, business intelligence, lead-generation, approval, task management, mass-scheduling and more, on top of a multi-layered permissions system that is architected to efficiently manage and generate measurable results at scale.

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  • 90 Testimonials View
  • 94 Case Studies View
  • 33 Customer Videos View
Customer Rating Review Score based on 3023 reference ratings
4.8/5.0 (3023)
  • Winter 2025 Top Performer Review & Reputation Management Software
    Press Release Report
  • 2024 Hot 100 Vendor Award

Check out this Top Rated SOCi alternative

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    Customer Rating Review Score
    4.8 / 5.0 (4677)

    Birdeye is the leading reputation, social media, and customer experience platform for local businesses and brands. Over 150,000 businesses use Birdeye’s all-in-one platform to effortlessly manage online reputation, connect with prospects through digital channels, and gain customer experience insights to grow sales and thrive. Founded in 2012 and headquartered in …

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90Testimonials

  • “Our digital marketing strategy is specifically designed to drive consumers to the website with purchase intent. Marketing drives consumers to the website and the store locator powered by SOCi, and …

    Brandon Finch Vice President of Global eBusiness

  • “The customer service at SOCi has been fantastic and one of the main reasons we stay with SOCi. Our SOCi team listens to us and helps us troubleshoot solutions. The …

    Melanie Terschak Director of Product

  • “And as our group of franchisees continues to grow, SOCi’s franchise-friendly, easy-to-use platform is exactly what we need to support unified marketing campaigns across all of our markets.”

    Steve Schulze Co-Founder and CEO
89 more testimonials currently locked

94 Case Studies

  • Go Local Interactive Agency Able to Efficiently and Rapidly Scale with SOCi

    Melanie Terschak Director of Product

  • Ford and FordDirect Appoint SOCi as U.S. Platform of Record for Select …

    Jenna Thompson Digital Retail Marketing Manager

  • Enhancing Community Connection and Customer Engagement with NACS THRIVR at Whitehead Oil

    Christian Whitehead Owner and Marketing Director
93 more case studies currently locked

33 Customer Videos

  • Fogelman Properties Achieves Social and Reputation Success with Use of SOCi
    Play Video
    Jeremy Lawson Former Reputation Manager
  • UniGroup - Customer Success Story (Taylor Vanausdall - Social Media Specialist)
    Play Video
    Taylor Vanausdall Social Media Specialist
  • JLB Partners - Customer Success Story (Kristina Bernatis - Vice President, Training & Marketing)
    Play Video
    Kristina Bernatis Vice President, Training & Marketing
32 more videos currently locked

Additional SOCi Information & Resources

Read SOCi Reviews, Testimonials & Customer References from 90 real SOCi customers.

Browse SOCi Case Studies, Customer Success Stories, & Customer References from 94 businesses that use SOCi.

Watch SOCi Customer Videos to learn why 33 businesses chose SOCi.

FeaturedCustomers has 1,904,247+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.