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Read 99 SOCi reviews and testimonials from customers, explore 154 case studies and customer success stories, and watch 38 customer videos to see why companies chose SOCi as their Review & Reputation Management Software

SOCi is the leading enterprise solution for social media marketing at scale. SOCi’s all-in-one SaaS platform delivers a dozen or more functionalities, including content discovery, business intelligence, lead-generation, approval, task management, mass-scheduling and more, on top of a multi-layered permissions system that is architected to efficiently manage and generate measurable results at scale.

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  • 99 Testimonials View
  • 154 Case Studies View
  • 38 Customer Videos View
Customer Rating Review Score based on 3307 reference ratings
4.8/5.0 (3307)
  • Winter 2026 Top Performer Review & Reputation Management Software
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    4.8 / 5.0 (5059)

    Birdeye is the leading reputation, social media, and customer experience platform for local businesses and brands. Over 150,000 businesses use Birdeye’s all-in-one platform to effortlessly manage online reputation, connect with prospects through digital channels, and gain customer experience insights to grow sales and thrive. Founded in 2012 and headquartered in …

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99Testimonials

  • "Cushman & Wakefield uses SOCi Assist to amplify their localized marketing and provides their onsite teams with a tool for success."

    Jodi Mott Former Digital Marketing Strategist

  • “We want to ensure we have localized content on our social pages to inspire more sales. But generating content and copy from scratch, crafting creative ideas to effectively highlight local …

    Leading Hotel Management Group Marketing Manager

  • “SOCi has been a game-changer for our company. It has allowed us to improve our communication with customers, increase our brand awareness, and reduce the amount of time it takes …

    Dan Sokolik VP of Marketing
98 more testimonials currently locked

154 Case Studies

  • Scaling Trust and Traffic Tower Loan’s Digital Growth Powered by Genius AI

    Michael Scarborough Director of Marketing

  • Yesway boosts local search 31% with SOCi

  • Enhancing Community Connection and Customer Engagement with NACS THRIVR at Whitehead Oil

    Christian Whitehead Owner and Marketing Director
153 more case studies currently locked

38 Customer Videos

  • SOCi Empowers Local Marketing Excellence for Carquest Auto Parts In All Digital Channels
    Play Video
    Jason Boertje Director Division Marketing
  • NACS Brings Unification, Consistency, and Visibility to Association’s Digital Strategy with SOCi
    Play Video
    Stephanie Sikorski Vice President of Marketing
  • Punchh - Customer Success Story (Joe Yetter - General Manager)
    Play Video
    Joe Yetter General Manager
37 more videos currently locked

Additional SOCi Information & Resources

Read SOCi Reviews, Testimonials & Customer References from 99 real SOCi customers.

Browse SOCi Case Studies, Customer Success Stories, & Customer References from 154 businesses that use SOCi.

Watch SOCi Customer Videos to learn why 38 businesses chose SOCi.

FeaturedCustomers has 2,060,265+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.