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SentiSum helps you place customer support at the strategic centre of your business. Customer support tickets, calls and surveys are a powerful, untapped resource of customer insight. SentiSum helps you accurately tag support queries, understand trends, and share them widely so that CX improves, projects are prioritized accordingly, and more of your customers are retained.
“I have been using Sentisum for the past 3 years as a CX manager. We’ve seen continuous growth and improvement from the Sentisum team in feature development and the ability …
"The simplicity of the UI makes the tooling accessible to everyone in the business without the need for extensive training, which is often prohibitive to true self-serviceable insights."
“We've been incredibly impressed with the ease of integration and the deep insights that we're gaining, especially around customer pain points and opportunities for growth.”
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