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SentiSum Case Studies

  • How British Airways stays on top of NPS and reviews

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  • SupportLogic
    Reference Rating
    4.8 / 5.0
    Customer References 3 total
    About

    SupportLogic is an "Intelligent Support Platform"™ built on AI and NLP to help organizations reduce customer escalations, prioritize work and drive operational efficiency.

  • Thematic
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    4.8 / 5.0
    Customer References 36 total
    About

    Thematic analyzes customer feedback to help companies improve customer experience. Feedback is connected from multiple sources, giving richer context and deeper insight into what’s affecting CX metrics, such as satisfaction …

  • Keatext
    Reference Rating
    4.8 / 5.0
    Customer References 29 total
    About

    Keatext helps businesses cultivate meaningful relationships with their customers by providing them with instant clarity on what customers care about most, and by increasing their ability to respond rapidly to …

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