HappyOrNot References Capped?

Access even more references from these marketplace competitors

Work at
HappyOrNot?
Upgrade Profile
  • 4.7 / 5.0 (6886)
    Premium 580+ References
  • 4.8 / 5.0 (4251)
    Verified 332+ References
  • 4.8 / 5.0 (3591)
    Premium 74+ References

HappyOrNot

Read 57 HappyOrNot reviews and testimonials from customers, explore 52 case studies and customer success stories, and watch 10 customer videos to see why companies chose HappyOrNot as their Employee Engagement Software

HappyOrNot® helps businesses improve their customer experience and employee engagement through the globally recognized Smiley feedback management system. The company, founded in 2009, has over 3,000 clients in 134 countries and 1 Million impressions collected daily. Clients include Microsoft, McDonald’s, London Heathrow Airport, as well as many Fortune 500 businesses in the transportation, retail, healthcare, entertainment/venue, and service industries. Headquartered in Finland, HappyOrNot has offices in the U.S. and around the globe, including a reseller network of over 110 organizations. HappyOrNot provides companies real-time, actionable analytics and insights to advance customer satisfaction, enhance operational efficiency and increase revenue.

Show more
Categories:
Show more
  • 57 Testimonials View
  • 52 Case Studies View
  • 10 Customer Videos View
Customer Rating Review Score based on 2668 reference ratings
4.8/5.0 (2668)
  • Winter 2026 Top Performer Customer Feedback Management Software
    Press Release Report

57Testimonials

  • “One core goal for the championship was for our visitors and volunteers to have fun. But how do you measure and report on ‘fun’? Then we realized the solution already …

    Jaakko Luumi Chief Financial Officer and Deputy General Secretary

  • “We pride ourselves in working well with drivers, but our goal was to become known as the most driver-friendly and carrier-friendly cold storage company out there. That is when we …

    Keith Mowery Vice President of Logistics

  • “The power of HappyOrNot is in the large number of real-time customer feedback we capture. It’s a fundamental operational shift.”

    Moon Javaid Chief Strategy Officer
56 more testimonials currently locked

52 Case Studies

  • Elkjøp Leading Consumer Electronics Industry with Excellent Customer Service

    Morten Schwartzmann Nordic Productivity Manager

  • Using Passenger Feedback To Be The Best Airport

    John Horn Chief Operating Officer

  • Improving Catering Services in Universities and Colleges

    Courtney Hill Director of Marketing
51 more case studies currently locked

10 Customer Videos

  • Chartwells Higher Education - Customer Success Story (Courtney Hill - Director of Marketing)
    Play Video
    Courtney Hill Director of Marketing
  • Elkjøp - Customer Success Story (Morten Schwartzmann - Nordic Productivity Manager)
    Play Video
    Morten Schwartzmann Nordic Productivity Manager
  • Closing customer satisfaction gaps at cultural service points
    Play Video
    Rebekah Schulz Director of Community and Culture
9 more videos currently locked

Additional HappyOrNot Information & Resources

Read HappyOrNot Reviews, Testimonials & Customer References from 57 real HappyOrNot customers.

Browse HappyOrNot Case Studies, Customer Success Stories, & Customer References from 52 businesses that use HappyOrNot.

Watch HappyOrNot Customer Videos to learn why 10 businesses chose HappyOrNot.

FeaturedCustomers has 2,056,311+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.