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"We were growing fast and we needed a piece of software that was flexible. A dashboard that provided instant feedback directly to agents was another major reason for selecting Scorebuddy. Even after a few short months, we could see the benefits already. Project Leads are getting much more detailed information …
"Ryanair initially used Scorebuddy to measure 600 staff and 3 outsource partners throughout Europe. The value was seen immediately as our quality team saved hours every week by not having to struggle with the process via spreadsheets, and the team has found it easy to use. Now at Ryanair we’re …
PlayVox is the Quality Assurance software that helps you engage and empower your agents. With PlayVox you can monitor your customer service interactions across different communication channels by bringing your …
MaestroQA is software for customer service quality management. Whether it's CSAT, NPS, or brand loyalty, they'll help you drive the experiences that impact these metrics. Their customer service quality assurance …
Suzy is a consumer intelligence platform that connects brands directly with their target audiences and helps them make better, more informed decisions—faster. The platform enables organizations to target and retarget …
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