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Scorebuddy

Read 17 Scorebuddy reviews and testimonials from customers, explore 15 case studies and customer success stories, and watch 3 customer videos to see why companies chose Scorebuddy as their Online Survey Software

Scorebuddy is a cloud based All in One Quality Assurance software platform for Contact Center professionals; used to Find, Fix and Measure quality issues resulting in a great customer experience and quantifiable results. Using scorecards, text analytics, surveys and training and development solutions they provide a comprehensive platform for Call Center professionals who want to significantly improve Customer Experience.

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  • 17 Testimonials View
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  • 3 Customer Videos View
Customer Rating Review Score based on 1237 reference ratings
4.8/5.0 (1237)

17Testimonials

  • "Scorebuddy allows me to quickly spot trends and areas for improvement within the team with its Scorecards & Analytics, enabling me to manage, coach, and improve my team."

    Leonie Cooper Resolution Manager

  • "At Beachbody we manage call centers on a global level and we use Scorebuddy to manage all of our QA Teams. Our QA teams randomly sample agent interactions, auditing all …

    Celina Perry Quality Assurance Supervisor

  • "The first step we took as part of our QA strategy, was to decide what platform would be used that would provide analytics and reporting that we could do with …

    Keiran McCarthy Head of Quality
16 more testimonials currently locked

15 Case Studies

  • Risk-Based QA for Global Financial Customer Services

  • How Scorebuddy is used to improve the quality of customer experience for …

    Ben Adaway Head of Support Services Development

  • How Scorebuddy is being used to implement change at Tucows

14 more case studies currently locked

3 Customer Videos

  • British Red Cross - Customer Success Story (Chandni Sahni - Training and Quality Assurance Programme Manager)
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    Chandni Sahni Training and Quality Assurance Manager
  • Benefits of Scorebuddy Staff Scorecard Reporting Software
    Play Video
    Nikki Woolgar People, Performance and Development Manager
  • Sun Life - Customer Success Story (Monica Cadenas - International Coach)
    Play Video
    Monica Cadenas International Coach
2 more videos currently locked

Additional Scorebuddy Information & Resources

Read Scorebuddy Reviews, Testimonials & Customer References from 17 real Scorebuddy customers.

Browse Scorebuddy Case Studies, Customer Success Stories, & Customer References from 15 businesses that use Scorebuddy.

Watch Scorebuddy Customer Videos to learn why 3 businesses chose Scorebuddy.

FeaturedCustomers has 1,924,476+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.