Scorebuddy is a cloud based All in One Quality Assurance software platform for Contact Center professionals; used to Find, Fix and Measure quality issues resulting in a great customer experience and quantifiable results. Using scorecards, text analytics, surveys and training and development solutions they provide a comprehensive platform for Call Center professionals who want to significantly improve Customer Experience.
"Scorebuddy is so easy to use. It provides us with the flexibility to create and implement a variety of audit forms to monitor our levels of customer service provided. To top it all the support staff are really friendly, helpful and professional."







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