Scorebuddy is a cloud based All in One Quality Assurance software platform for Contact Center professionals; used to Find, Fix and Measure quality issues resulting in a great customer experience and quantifiable results. Using scorecards, text analytics, surveys and training and development solutions they provide a comprehensive platform for Call Center professionals who want to significantly improve Customer Experience.
"Scorebuddy allows me to quickly spot trends and areas for improvement within the team with its Scorecards & Analytics, enabling me to manage, coach, and improve my team."







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