Scorebuddy References Capped?

Access even more references from these marketplace competitors

Work at
Scorebuddy?
Upgrade Profile
  • 4.8 / 5.0 (1789)
    46+ References
  • 4.8 / 5.0 (2036)
    91+ References
  • 4.8 / 5.0 (768)
    26+ References

Scorebuddy

Read 17 Scorebuddy reviews and testimonials from customers, explore 15 case studies and customer success stories, and watch 3 customer videos to see why companies chose Scorebuddy as their Quality Management Software

Scorebuddy is a cloud based All in One Quality Assurance software platform for Contact Center professionals; used to Find, Fix and Measure quality issues resulting in a great customer experience and quantifiable results. Using scorecards, text analytics, surveys and training and development solutions they provide a comprehensive platform for Call Center professionals who want to significantly improve Customer Experience.

Show more
Categories:
Show more
  • 17 Testimonials View
  • 15 Case Studies View
  • 3 Customer Videos View
Customer Rating Review Score based on 1336 reference ratings
4.8/5.0 (1336)

17Testimonials

  • "QA is an invaluable source of feedback—if something isn’t working, this information needs to be shared immediately. Through evaluations completed on Scorebuddy, we can analyze 100% of our interactions to …

    Orla Murphy Business Assurance Manager

  • "Scorebuddy has provided BenefitMall with an application for building consistent and customer focused quality evaluation solutions across business units and locations. Our front line now depends on Scorebuddy as an …

    Ron Tiesler Executive Director

  • "Scorebuddy has made our quality assurance process easier and more efficient, leading to increased agent engagement and higher QA scores across the board."

    Roni Reid Quality Assurance Officer
16 more testimonials currently locked

15 Case Studies

  • How Moneyboat Used Scorebuddy to Increase Agent Engagement and Win Awards

    Roni Reid Quality Assurance Officer

  • Allianz - Customer Case Study

    Nikki Woolgar People, Performance and Development Manager

  • Scorebuddy's agent performance monitoring and gap analysis tool improves Beachbody's global customer …

    Doug Hammar Director of Training & Development
14 more case studies currently locked

3 Customer Videos

  • British Red Cross - Customer Success Story (Chandni Sahni - Training and Quality Assurance Programme Manager)
    Play Video
    Chandni Sahni Training and Quality Assurance Manager
  • Benefits of Scorebuddy Staff Scorecard Reporting Software
    Play Video
    Nikki Woolgar People, Performance and Development Manager
  • Sun Life - Customer Success Story (Monica Cadenas - International Coach)
    Play Video
    Monica Cadenas International Coach
2 more videos currently locked

Additional Scorebuddy Information & Resources

Read Scorebuddy Reviews, Testimonials & Customer References from 17 real Scorebuddy customers.

Browse Scorebuddy Case Studies, Customer Success Stories, & Customer References from 15 businesses that use Scorebuddy.

Watch Scorebuddy Customer Videos to learn why 3 businesses chose Scorebuddy.

FeaturedCustomers has 2,123,267+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.