Read 17 Scorebuddy reviews and testimonials from customers, explore 15 case studies and customer success stories, and watch 3 customer videos to see why companies chose Scorebuddy as their undefined

Scorebuddy is a cloud based All in One Quality Assurance software platform for Contact Center professionals; used to Find, Fix and Measure quality issues resulting in a great customer experience and quantifiable results. Using scorecards, text analytics, surveys and training and development solutions they provide a comprehensive platform for Call Center professionals who want to significantly improve Customer Experience.

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Customer Rating Review Scorebased on 966 reference ratings
4.8/5.0 (966)

17Testimonials

  • "We were growing fast and we needed a piece of software that was flexible. A dashboard that provided instant feedback directly to agents was another major reason for selecting Scorebuddy. Even after a few short months, we could see the benefits already. Project Leads are getting much more detailed information and effective and efficient actions can be taken accordingly. We could not be happier with Scorebuddy's account manager Aaron and Loredana on their customer success team. They are quick to respond with clear and concise assistance."

    Linda MatthijsResponsible for Global Quality Management
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15 Case Studies

  • Scorebuddy's agent performance monitoring and gap analysis tool improves Beachbody's global customer service organization

    Doug HammarDirector of Training & Development
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3 Customer Videos

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Additional Scorebuddy Information & Resources

Read Scorebuddy Reviews, Testimonials & Customer References from 17 real Scorebuddy customers.

Browse Scorebuddy Case Studies, Customer Success Stories, & Customer References from 15 businesses that use Scorebuddy.

Watch Scorebuddy Customer Videos to learn why 3 businesses chose Scorebuddy.

FeaturedCustomers has 1,840,305+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.