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Scorebuddy

Read 17 Scorebuddy reviews and testimonials from customers, explore 15 case studies and customer success stories, and watch 3 customer videos to see why companies chose Scorebuddy as their Online Survey Software

Scorebuddy is a cloud based All in One Quality Assurance software platform for Contact Center professionals; used to Find, Fix and Measure quality issues resulting in a great customer experience and quantifiable results. Using scorecards, text analytics, surveys and training and development solutions they provide a comprehensive platform for Call Center professionals who want to significantly improve Customer Experience.

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  • 17 Testimonials View
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  • 3 Customer Videos View
Customer Rating Review Score based on 1284 reference ratings
4.8/5.0 (1284)

17Testimonials

  • "From the agents on the front line of customer service being scored by their quality assurance teams, to the bank's fraud units fielding customer calls when they suspect there has …

    Premiere Global Bank

  • "Scorebuddy has provided BenefitMall with an application for building consistent and customer focused quality evaluation solutions across business units and locations. Our front line now depends on Scorebuddy as an …

    Ron Tiesler Executive Director

  • "I actually love Scorebuddy. I think it is great. It does everything we that we need it to do and we have no intention of changing."

    Ben Adaway Head of Support Services Development
16 more testimonials currently locked

15 Case Studies

  • How Permanent TSB Used Scorebuddy to Streamline QA and Improve Agent Performance

    Amy Breen Business Assurance Senior Manager

  • How BenefitMall Created an Effortless Customer Experience With Scorebuddy

  • How Scorebuddy Helps to Create The Effortless Customer ExperienceTM

14 more case studies currently locked

3 Customer Videos

  • British Red Cross - Customer Success Story (Chandni Sahni - Training and Quality Assurance Programme Manager)
    Play Video
    Chandni Sahni Training and Quality Assurance Manager
  • Sun Life - Customer Success Story (Monica Cadenas - International Coach)
    Play Video
    Monica Cadenas International Coach
  • Benefits of Scorebuddy Staff Scorecard Reporting Software
    Play Video
    Nikki Woolgar People, Performance and Development Manager
2 more videos currently locked

Additional Scorebuddy Information & Resources

Read Scorebuddy Reviews, Testimonials & Customer References from 17 real Scorebuddy customers.

Browse Scorebuddy Case Studies, Customer Success Stories, & Customer References from 15 businesses that use Scorebuddy.

Watch Scorebuddy Customer Videos to learn why 3 businesses chose Scorebuddy.

FeaturedCustomers has 2,030,145+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.