Read 17 Scorebuddy reviews and testimonials from customers, explore 15 case studies and customer success stories, and watch 3 customer videos to see why companies chose Scorebuddy as their undefined

Scorebuddy is a cloud based All in One Quality Assurance software platform for Contact Center professionals; used to Find, Fix and Measure quality issues resulting in a great customer experience and quantifiable results. Using scorecards, text analytics, surveys and training and development solutions they provide a comprehensive platform for Call Center professionals who want to significantly improve Customer Experience.

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Customer Rating Review Scorebased on 962 reference ratings
4.8/5.0 (962)

17Testimonials

  • "QA is an invaluable source of feedback—if something isn’t working, this information needs to be shared immediately. Through evaluations completed on Scorebuddy, we can analyze 100% of our interactions to identify and promptly remediate the issues that really matter to customers."

    Orla MurphyBusiness Assurance Manager
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15 Case Studies

  • Scorebuddy's agent performance monitoring and gap analysis tool improves Beachbody's global customer service organization

    Doug HammarDirector of Training & Development
14 more case studiescurrently locked

3 Customer Videos

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    Nikki WoolgarPeople, Performance and Development Manager
2 more videoscurrently locked

Additional Scorebuddy Information & Resources

Read Scorebuddy Reviews, Testimonials & Customer References from 17 real Scorebuddy customers.

Browse Scorebuddy Case Studies, Customer Success Stories, & Customer References from 15 businesses that use Scorebuddy.

Watch Scorebuddy Customer Videos to learn why 3 businesses chose Scorebuddy.

FeaturedCustomers has 1,839,014+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.