"Scorebuddy has made our quality assurance process easier and more efficient, leading to increased agent engagement and higher QA scores across the board."
"From the very first day we integrated Scorebuddy into our business, we have seen a positive impact in our overall day to day activity, employee engagement, and overall happiness with our team. As a result, agents can track their performance, and managers have a quicker view to see who needs additional help and in what areas."